Shift Leader

6 days ago


Toronto, Ontario, Canada Bar'kada Toronto Full time

Job Overview:
We are seeking a highly motivated and experienced Shift Leader to join our team.

As a Shift Leader, you will be responsible for overseeing the daily operations of our establishment, ensuring exceptional customer service, and maintaining a positive work environment.

If you have previous experience in the food industry, possess strong leadership skills, and thrive in a fast-paced environment, we want to hear from you.


Responsibilities:

  • Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
  • Supervise and train team members on company policies, procedures, and best practices
  • Ensure compliance with health and safety regulations
  • Handle cash transactions accurately and efficiently
  • Assist with training new employees
  • Monitor inventory levels and place orders as needed
  • Resolve customer complaints or issues promptly and professionally
  • Collaborate with management to develop strategies for improving overall performance

Qualifications:

  • Previous experience in the food and beverage industry, preferably in a leadership role
  • Strong customer service skills with the ability to handle difficult situations calmly and effectively
  • Excellent communication and interpersonal skills
  • Proficient in cash handling procedures
  • Ability to work in a fastpaced environment while maintaining attention to detail
  • Knowledge of food safety regulations and best practices
  • Ability to multitask and prioritize tasks effectively
  • Experience with team management and employee scheduling is preferred

Job Types:
Full-time, Part-time

Pay:
$17.00-$19.00 per hour

Expected hours:
per week

Benefits:

  • Company events
  • Discounted or free food
  • Extended health care
  • Store discount

Schedule:

  • 8 hour shift
  • Evening shift
  • Night shift
  • Weekends as needed

Supplemental pay types:

  • Overtime pay
  • Tips

Experience:

  • Hospitality: 2 years (preferred)

Language:

  • English (required)

Licence/Certification:

  • Smart Serve (preferred)

Work Location:
In person
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