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Shift Leader
6 days ago
Job Overview:
We are seeking a highly motivated and experienced Shift Leader to join our team.
As a Shift Leader, you will be responsible for overseeing the daily operations of our establishment, ensuring exceptional customer service, and maintaining a positive work environment.
If you have previous experience in the food industry, possess strong leadership skills, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
- Supervise and train team members on company policies, procedures, and best practices
- Ensure compliance with health and safety regulations
- Handle cash transactions accurately and efficiently
- Assist with training new employees
- Monitor inventory levels and place orders as needed
- Resolve customer complaints or issues promptly and professionally
- Collaborate with management to develop strategies for improving overall performance
Qualifications:
- Previous experience in the food and beverage industry, preferably in a leadership role
- Strong customer service skills with the ability to handle difficult situations calmly and effectively
- Excellent communication and interpersonal skills
- Proficient in cash handling procedures
- Ability to work in a fastpaced environment while maintaining attention to detail
- Knowledge of food safety regulations and best practices
- Ability to multitask and prioritize tasks effectively
- Experience with team management and employee scheduling is preferred
Job Types:
Full-time, Part-time
Pay:
$17.00-$19.00 per hour
Expected hours:
per week
Benefits:
- Company events
- Discounted or free food
- Extended health care
- Store discount
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Overtime pay
- Tips
Experience:
- Hospitality: 2 years (preferred)
Language:
- English (required)
Licence/Certification:
- Smart Serve (preferred)
Work Location:
In person
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