Systems Analyst- Application Support
2 weeks ago
Basic Function Application support for various business unit systems both transit and technically focused commercial-off-the-shelf (COTS) and custom developed applications and reports.
Responsible for complex system design and documentation, including requirements for database, application, and custom developed applications and reports. Consults with end users to test and debug applications. Able to perform highly complex system configuration and design workflow processes. Provides on-call support on nights and weekends as needed.Provides high level of application support for the various transit and technically focused systems in support of METRO business units, COTS and custom developed applications and reports.
Performs complex system design and documentation, including requirements for database, application, reports and operating system environment for the various transit and technically focused systems in support of METRO business units, COTS, and custom developed applications and reports.
Relies on experience with relational databases and application programming to develop applications, reports, and interfaces.Serves in a leadership role to architect and develop specialized software to support the needs of METRO business. This would include web based, mobile based, and desktop applications.
Develops high-quality documentation of scope requirements and objectives in both written and graphical format, for complex systems and processes.
Performs system configuration and designs complex workflow processes. Leads testing and debugging efforts.Collaborates with other team members to facilitate the presentation of ideas, recommendations and projects to senior management.
Prepares and delivers professional, timely, well organized and informative presentations including training and process recommendations.
Education Requirement Bachelor's degree in Information Technology or related field preferred.
Years & Experience Required Minimum six (6) years of experience in application development and support.
Knowledge & Skills Required Ability to apply technical understanding to a broad range of applications and an understanding of complex data models.
Ability to guide users and lead project tasks for mission critical systems that support METRO business.Advanced knowledge in Windows Server OS, TCIP/IP, troubleshooting tools, tSQL & PL/SQL scripting and stored procedures, Business Intelligence tools such as Tableau, SSIS, and Power BI (preferred), HTML5, JavaScript, OS Level Scripting, and associated Microsoft based web development.
Must have excellent analytical skills in understanding complex data relationships. Must be able to present ideas, recommendations and projects to senior management. Experience with transit and technically focused software would be preferred by METRO. .Additional Information The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees.
All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.
Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.
We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.
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