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Travel Consultant
7 days ago
Work Term:
Temporary
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Bachelor's degree
- Experience: 3 years to less than 5 years
Work setting:
- Relocation costs not covered by employer
- Willing to relocate
Tasks:
- Supervise clerical staff or other travel counsellors
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Prepare marketing materials
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Develop contact lists
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
Certificates, licences, memberships, and courses:
- Association of Canadian Travel Agencies (ACTA)
Computer and technology knowledge:
- Travel software packages
- Amadeus
- MS Office
Travel bookings:
- Business travel
Geographical areas of specialization:
- Canada
Specialization or experience:
- Green economy sector
Work conditions and physical capabilities:
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Work under pressure
- Combination of sitting, standing, walking
Own tools/equipment:
- Computer
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
Screening questions:
- Are you available for shift or oncall work?
Green job:
- Involves duties and responsibilities that lead to positive environmental outcomes
Other benefits:
- Free parking available
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