Travel Consultant

7 days ago


Delta, British Columbia, Canada Albion Marine Solutions Ltd. Full time

Work Term:
Temporary

  • Work Language: English
  • Hours: 30 to 40 hours per week
  • Education: Bachelor's degree
  • Experience: 3 years to less than 5 years

Work setting:

  • Relocation costs not covered by employer
  • Willing to relocate

Tasks:

  • Supervise clerical staff or other travel counsellors
  • Investigate new travel areas, hotels and other amenities
  • Manage difficult situations with customers
  • Perform general office duties
  • Sell travel products and travel insurance
  • Prepare marketing materials
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
  • Calculate costs, process refunds and attend to other financial transactions
  • Attend to cancellations and schedule changes
  • Develop contact lists
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products

Certificates, licences, memberships, and courses:

  • Association of Canadian Travel Agencies (ACTA)

Computer and technology knowledge:

  • Travel software packages
  • Amadeus
  • MS Office

Travel bookings:

  • Business travel

Geographical areas of specialization:

  • Canada

Specialization or experience:

  • Green economy sector

Work conditions and physical capabilities:

  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Work under pressure
  • Combination of sitting, standing, walking

Own tools/equipment:

  • Computer

Personal suitability:

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player

Screening questions:

  • Are you available for shift or oncall work?

Green job:

  • Involves duties and responsibilities that lead to positive environmental outcomes

Other benefits:

  • Free parking available

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