Mental Health Support Worker

1 week ago


Nanaimo, British Columbia, Canada ISLAND CRISIS CARE SOCIETY Full time

Posting date:
May 22, 2024

-
Closing date: Open until filled

Schedule Line:
DPR 1

Hours per week: 40

Schedule:
(7:00am -3:00pm), Tuesday - Saturday

Location:
Nanaimo

Benchmark Title:
Special Services Worker

Grid Level 11 - JJEP Wage Grid

Reports to:
Assisted Living Programs Manager

Please note:
This position is open to all qualified applicants and requires union membership.


Here at Island Crisis Care Society, as a Special Services Worker, you have an opportunity to make a meaningful impact within our Recovery Program while providing flexible and rewarding employment within the Nanaimo community.

We are seeking an exceptional individual whose qualifications and attributes align with the demands of this role. The Special Services Worker will partner with our Assisted Living Programs Manager supporting our Recovery Program in Nanaimo.

Job Summary:

Identifies and addresses risks and needs for clients and residents with severe mental illness, trauma, or substance use disorder.

Develops short and long-term personal service plans and other interventions within ICCS policy framework to support clients or residents to live successfully in programs, residences, and the community.

Plans and conducts individual and group counseling, provides support services including crisis intervention and skill-building, performs program-related housekeeping and maintenance tasks, and provides analysis of and reports on the effectiveness of services and activities.


  • Possesses a high level of knowledge regarding substance use disorders and treatment, and is able to identify mental health disorders and social, emotional, and behavioral factors that impact a resident's recovery.
  • Experience providing structured recovery programs using a recognized recovery model such as the CHIME framework, the Canadian Guideline for the Clinical Management of High-Risk Drinking and Alcohol Use Disorder, etc., or Acceptance and Commitment Therapy for recovery.
  • Experience creating professional therapeutic relationships with residents while maintaining, modeling, and communicating healthy boundaries.
  • Experience gathering histories and background information to support personal service planning, and proficient at collaborating with residents and staff and find resources and services that support resident's goals for education, training, and skill development.
  • Proficient in traumainformed group facilitation, able to identify when group participants are experiencing deep emotional or traumatic distress, and skilled at managing discussions to minimize vicarious trauma and redirect residents who need more specialized or clinical support.
  • Follows and practices protocols and procedures consistently and faithfully and maintains effective routines.
  • Able to understand and contribute to the therapeutic culture of ICCS within their own position and team.

Key Duties and Responsibilities:

  • Interviews clients to prepare histories and background information under the supervision of a Clinical Mental Health Specialist or a Program Manager and Participates in intake and discharge planning.
  • Uses active listening, conflict resolution, motivational interviewing and similar methods to explore and resolve problems and risks, and provide relevant services for residents or clients.
  • Identifies mental health disorders and social, emotional, and behavioural challenges of clients or residents and participates in personal service planning to share information and make recommendations related to goals for education, training, and skill development.
  • Plans and implements developmental and educational interventions and activities to meet clients' goals and needs including oneonone and group based emotional and behaviour management, teaching coping techniques and adaptive strategies, and providing instruction and coaching in change strategies.
  • Provides support services directly to clients or residents such as conflict resolution, short term crisis intervention, and skill building including interpersonal, intellectual, and practical skills.
  • Recognizes and responds to potential emergency situations such as client's aggressive behaviour to preserve and ensure safety and security.
  • Using a client centered approach, identifies social, economic, recreational, educational and vocational opportunities that could meet client's or resident's goals and communicates opportunities to them.
  • Exhibits and models appropriate and desired behaviour through one on one, group, and structured activities.
  • Integrates support services and recreational activities to reinforce and strengthen life skill, social and interpersonal skills, and other goals and objectives identified in personal service plans.
  • Reports on clients or residents progress and evaluates the effectiveness of applied strategies, techniques, and approaches and provides input to the Clinical Mental Health Specialist, Manager, or Directors for the


  • Nanaimo, British Columbia, Canada Vancouver Island Mental Health Society Full time

    Mental Health Support Worker:Job Summary:This casual position requires the successful applicant to be available for all shifts, including graveyards.The Mental Health Support Worker (MHSW), under the direction of the Clinical Rehabilitation Manager, provides supportive partnerships to residents with serious and persistent mental illness by facilitating...


  • Nanaimo, British Columbia, Canada Island Health Full time

    QUALIFICATIONS: Education, Training And Experience Diploma in Community Social Services, e.g. Mental Health Worker, Community Health Worker, Resident Care Attendant/Long Term Care Aide, or Social Services Worker including post-secondary education in counselling skills training. Knowledge of legislation such as the Mental Health Act and the Guardianship...

  • Mental Health

    1 week ago


    Nanaimo, British Columbia, Canada Edgewood Health Network Inc Full time

    Edgewood Health Network (EHN) brings together a North American network of addiction and mental health providers. EHN centers have over 50 years of combined clinical experience providing best practice, comprehensive treatment options to patients, families and health care practitioners. EHN has ambitious aspirations to continue to expand the network to offer...

  • Mental Health

    1 week ago


    Nanaimo, British Columbia, Canada Edgewood Health Network Inc Full time

    EHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and...


  • Nanaimo, British Columbia, Canada Coastal Support Services Ltd. Full time

    Residential Support Worker - ReliefCome and join our growing teamCoastal Support Services Ltd. is looking for a Residential/ Community Support Worker with our Brain Injury ProgramNanaimo, BC hours per week$24.00 an hourPosition Summary Provide direct, frontline supports in the home of two male individuals with acquired brain injuries in 24hour residential...


  • Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    Job Title:Community Inclusion Support WorkerLocation: NanaimoPosition Type: Full Time (36 hours)Schedule: Monday-Friday (between 9am-5pm)Wage: $ $27.89 per hour_ Job Summary_Bonaventure Support Services is a dynamic and expanding social service agency on Vancouver Island. We offer a broad range of services, support and opportunities to adults, who live with...


  • Nanaimo, British Columbia, Canada Coastal Support Services Ltd. Full time

    Job descriptionResidential Support Worker - ReliefCome and join our growing teamCoastal Support Services Ltd. is looking for a Residential Support Worker with our Brain Injury ProgramNanaimo, BC hours per week$24.50 an hourPosition Summary Provide direct, frontline supports in the home of two male individuals with acquired brain injuries in 24hour...


  • Nanaimo, British Columbia, Canada Vancouver Island Mental Health Society Full time

    **CASUAL - NANAIMO SOBERING AND ASSESSMENT CENTRE WORKERTitle:Sobering and Assessment Centre WorkerClassification:MOUWage Rate:Grid 15; Collective Agreement:Community Sub-SectorUnion:Health Sciences Association of BC (HSA)Location:Nanaimo, BCJob SummaryThe Sobering and Assessment Centre Worker (SACW) provides support to clients accessingthe Nanaimo Sobering...


  • Nanaimo, British Columbia, Canada Coastal Support Services Ltd. Full time

    Community Support WorkerCome and join our growing teamCoastal Support Services Ltd. is looking for a Community Support Worker.Nanaimo hours per weekPosition Summary Provide direct community supports to indidvuals in community/in their own home. Assist with appointments, banking, meal preparation, housekeeping, and community inclusion. Contribute to...


  • Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    TitleCommunity Inclusion Support WorkerPosition Type Full TimeHours Monday Friday | Day ShiftsProgram Nanaimo Community InclusionWage$21 per hourBonaventure Support Services is a dynamic and expanding social service agency on Vancouver Island. We offer a broad range of services, supports and opportunities to adults, who live with diverse abilities. Our focus...


  • Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    Job Title:Community Housing Support WorkerLocation:Parksville, BCPosition Type: Full & Part Time availableSchedule: Full and Part time positions available. Please provideWage: $ $27.89 per hour_Job Summary_Bonaventure Support Services, a dynamic and expanding social service agency on Vancouver Island, is seeking energetic, compassionate, and patient...


  • Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    Job Title: Community Housing Support WorkerLocation: Parksville, BCPosition Type: Full & Part Time available Schedule: Full and Part time positions available. Please provide Wage: $ $27.89 per hour Job SummaryBonaventure Support Services, a dynamic and expanding social service agency on Vancouver Island, is seeking energetic, compassionate, and patient...


  • Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    TitleCommunity Housing Support WorkerPosition Type Part Time (20 hours)Hours Monday Friday (5pm9pm)Program Community Housing AdultWage$21 per hourBonaventure Support Services is a dynamic and expanding social service agency on Vancouver Island. We offer a broad range of services, supports and opportunities to adults, children and youth who live with...


  • Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    TitleHousing Support WorkerPosition Type Part Time (24 hours)Hours Wednesday & Thursday (8am8pm)Program Community Housing YouthWage$22.20 -$25.37 per hourBonaventure Support Services is a dynamic and expanding social service agency on Vancouver Island. We offer a broad range of services, supports and opportunities to adults, children and youth who live with...


  • Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    Job Title:Community Housing Support WorkerLocation:NanaimoPosition Type:Temp Part TimeSchedule: Monday - Friday (5pm-9pm)Wage: $ $27.08_ Job Summary_Bonaventure Support Services is a dynamic and expanding social service agency on Vancouver Island. We offer a broad range of services, supports and opportunities to adults, children and youth who live with...


  • Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    Job Title: Community Housing Support WorkerLocation: NanaimoPosition Type: CasualWage: $ $553.34Job SummaryBonaventure Support Services is a dynamic and expanding social service agency on Vancouver Island. We offer a broad range of services, supports and opportunities to adults, children and youth who live with diverse abilities. Our focus is person centered...


  • Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    Job Title: Community Housing Support WorkerLocation: NanaimoPosition Type: CasualWage: $ $553.34Job SummaryBonaventure Support Services is a dynamic and expanding social service agency on Vancouver Island. We offer a broad range of services, supports and opportunities to adults, children and youth who live with diverse abilities. Our focus is person centered...


  • Nanaimo, British Columbia, Canada Bonaventure Support Services Full time

    Job Title: Community Housing Support WorkerLocation: NanaimoPosition Type: CasualWage: $ $553.34Job SummaryBonaventure Support Services is a dynamic and expanding social service agency on Vancouver Island. We offer a broad range of services, supports and opportunities to adults, children and youth who live with diverse abilities. Our focus is person centered...


  • Nanaimo, British Columbia, Canada Pacifica Housing Full time

    Position Title:Housing Support WorkerReports to: Managers of Supportive HousingCompensation:$25.50-$27.69 per hourUnion:BCGEUClosing Date: August 29, 2023 at 4pmAvailable positions:Full time lines Available 9:00pm8:00am, Wednesday to Friday and every other Saturday (70 hours biweekly) (Posting: # 2327)Organizational Focus:Pacifica Housing has been providing...


  • Nanaimo, British Columbia, Canada Vancouver Island Mental Health Society Full time

    The Nanaimo Sobering and Assessment Centre Worker (NSACW) provides support to guests accessing the Sobering and Assessment Centre, including intake and discharge.Duties and Responsibilities: Maintains a safe, clean, wellordered environment Screens client's behaviour (level of belligerence, functioning, mobility) for admittance using intercom system and/or...