Marshall

2 weeks ago

Peterborough, Ontario, Canada Zap Attack Laser Tag Full time

About us
We are customer-centric, fast-paced, creative, and our goal is to make sure our customers get amazing service.

Our work environment includes:

  • Onthejob training
  • Lively atmosphere

Availability:
Evenings and Weekends

Hours:
Part-time 8-20 per week

Compensation:
Base tips


We work in a full team environment in every aspect, each member taking accountability for their role ensuring the customers get their best experience.


General tasks include:

  • Greeting and interaction with players
  • Obtaining code names and assigning pack numbers
  • Delivering pregame briefings (memorized script)
  • Supervising players during the game
  • Arrangement and cleaning of equipment
  • Announcement and dissemination of score cards at the end of games
  • When Applicable: hosting Birthday parties and other group events
  • Attention to detail, time management

This role requires:

  • Combination of standing, walking, listening for Marshall calls
  • Interactions with customers
  • Ability to make people feel special
  • Wearing a uniform
  • Time management
  • Accountability & Integrity
  • Adaptability & creativity
  • Speaking in front of small groups (safety briefing)
  • Games are played in a black light environment
  • Presentability, manners, respect, and courtesy for all customers
  • Cleaning
  • Previous customer service experience in:
Food service preparation
Server / waitstaff
Care of youth (ages 6-25)
Recreational / entertainment industries
or other fast paced team-based work environment

  • Active or past member of sports or other recreational teams (school or community)
  • Experience in spending time with youth of varying ages
  • Cadets
  • Computer literacy
  • Bilingual

Job Type:
Part-time

Part-time hours: 8-12 per week

Salary:
From $15.50 per hour

Flexible Language Requirement:

  • French not required

Schedule:

  • 10 hour shift
  • 12 hour shift
  • Evening shift
  • Every Weekend
  • Weekend availability

Application question(s):

  • Why do you want to work for Zap Attack?
  • Do you have any previous experience that would be an asset to the team?

Experience:

Customer Service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person

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