Operations Support Supervisor, Chemistry

7 days ago

Burnaby, British Columbia, Canada Lifelabs Full time
Improve lives. Love your job. Grow your career.


At LifeLabs, we are focused on our vision of building a healthier Canada We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 16 laboratories and service over 20 million patients each year.

We believe we can build a healthier Canada through the power of technology.

As a Supervisor, Lab Ops with LifeLabs, you will have the opportunity to work with state-of-the-art technology and be part of a community/team that is supportive and collaborative.


Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers.

With over 6,000 employees, we all make a difference and that's why our people are so important to us.

Job Title:
Operations SupportSupervisor (Non-MLT)

Reporting To:
Manager, Laboratory Operations

Responsibility Summary:

  • Accountability for the achievement of goals and targets related to safety, people, quality, and the cost effective delivery of diagnostic services for assigned work group.
  • Overall responsibility for the efficient day to day operation of assigned employee group, including planning, coordination, evaluation, and supervision of all technical and/or operational activities and management of all employees assigned to them.
This role is majority evening hours but can be flexible hours dependent on the projects and tasks.
In this role the successful candidate will be supporting Chemistry and Hematology departments.

Accountabilities:

Environment, Health & Safety:

  • Proactively model a behavior that values Safety as the priority in all that is done.
  • Accountable for escalating all safety incidents as established by EH&S guidelines.
  • Accountable for the coordination and reporting of investigations, root cause analysis, and recommendations.
  • Ensure EHS policies and procedures are current and adhered to in the workplace.
  • Review EHS monthly inspection sign off and work with Health and Safety representative to recommend corrective action.
  • Consistently works in compliance with all LifeLabs' health and safety policies and procedures, and in accordance with the following regulatory guidelines.

Leadership:

  • Responsible for attracting and retaining talent, including hiring, onboarding, training, managing performance, coaching for improvement, and managing progressive discipline for direct reports in collaboration with their manager.
  • Conduct non technical performance management of their staff and ensuring accurate documentation of corrective actions taken.
  • Responsible for developing and approving employee schedules, sick time, vacation, and leaves ensuring compliance with operational needs and company policies.
  • Provide active leadership and development to all direct reports, ensuring all individual and team accountabilities are delivered upon.
  • Identify, implement and manage to ensure continuous improvement in quality, safety, productivity, customer service and staff development.
  • Demonstrate the ability to work collaboratively with peers and support groups.
  • Participate in local Leadership Teams and provide timely and appropriate communication to area staff.
  • Participate in provincial/sector initiatives as required.
  • Create a positive employee relations climate, fostering common goals and vision in an atmosphere of collaboration and teamwork.

Operational Effectiveness:

  • Manage day to day operation of their area.
  • Supports a work environment of continuous improvement with safety as a priority.
  • Implement the annual business plan including setting objectives and targets, assisting in the development of strategies for integration of new business and leading smaller special projects.
  • Plan, direct, and coordinate shift operations aligned to business plan.
  • Provide input into resource allocation and budget development.
  • Support financial performance of their area, identifying variances and ensuring corrective actions are implemented.
  • Ensures appropriate supplies, materials are ordered and on hand.
  • Ensure Business Recovery Plan (BRP) preparedness of self and team.
Implement BRP when required.

  • Accountable for escalating operational issues in an effective manner to ensure Leadership awareness of problems impacting the operation.
  • Ensure the needs of laboratory users (patients) are met and any concerns brought forward are examined and remedied as required.

Quality Assurance and Regulatory Compliance:

  • Supports Lab Ops Supervisor group to ensure compliance with all regulatory standards, testing protocols and medical standards within department.
  • Supports Lab Ops Supervisor group to ensure quality measures are in place and resolves any issues.
  • Supports Lab Ops Supervisor group to ensure that all laboratory Policies and Procedures are current, implemented and followed.
  • Supports the Lab Ops Supervisor group to ensure that all employees are qualified, trained, and competent to perform their duties.
  • Review and revise, when necessary, discrepancies and incidents, take action when required, and escalate to the Manager, Director, QRA or Medical/Scientific as required.
  • Leads team to understand, implement and comply with LifeLabs Quality Systems and Privacy policies.
  • Participate in critical reviews of key indicators, incident, audits, self inspections, and improvement opportunities resulting in effective implementation of corrective actions.
  • Track completion of specific regulatory requirements such as temperature, QC, maintenance charts; Escalate non compliance to department Supervisor/Manager.
  • Document, coordinate, and track competencies.
  • Ensures compliance with Quality Management Program-Laboratory Services (QMP-LS) and responsible for maintaining all departmental records.
  • Assists in preparing for audits and maintains relevant audit documentation.
  • Initiate and document non conformances related to operational and EHS non conformances.
  • Supports Lab Ops Supervisor to Identify root cause and recommend corrective/preventative actions for manager approval.
The foregoing described duties are representative, and not necessarily all-inclusive.

Position Requirements:

  • Minimum Education:Associate degree or bachelor's degree preferred.
  • Experience: 6 years laboratory experience or equivalent experience and previous supervisory experience an asset.
  • Regular Hours of Work:37.
5 hours per week;Additional shift hours as required by the operation.

  • Working Environment:Office and Laboratory environment;Occasional travel required.
At LifeLabs, great employees are at the heart of everything we do.

That's why LifeLabs provides more than just competitive compensation and benefitsas our employees receive coaching and training in an environment that fosters open communication, education opportunities with tuition reimbursement, and opportunities for advancement and changes in career direction.

We especially encourage applications from new graduates and individuals looking to advance their careers.

Does this sound like the job for you? We'd love to discuss your qualifications. Apply online today

This is an in-person role.

Hiring Range: 65, ,500


The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.

In this position, you will be eligible for Lifelabs annual bonus.

Employee Benefits:


In this position, you will be eligible to participate LifeLabs' group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans.


Retirement Savings Plan:
The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs.

Vacation Entitlement:
In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year.

Employee Wellness:


LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars.

We have been recognized in the industry for our focus on mental health supports.

Employee Giving program:
Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization.


We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.


At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers.

Vaccinations are highly encouraged at LifeLabs'.

Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service.

Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations.

Make a difference - join the LifeLabs team today

#J-18808-Ljbffr

  • Operations Support Supervisor, Chemistry

    7 days ago

    Burnaby, British Columbia, Canada LifeLabs Full time

    Improve lives. Love your job. Grow your career. At LifeLabs, we are dedicated to our mission of contributing to a healthier Canada. As the largest community diagnostics laboratory in Canada, we operate over 350 collection centres, 16 laboratories, and serve more than 20 million patients annually. We believe in leveraging technology to build a healthier...

  • Supervisor, Laboratory Operations

    7 days ago

    Burnaby, British Columbia, Canada LifeLabs Full time

    Improve lives. Love your job. Grow your career.This role is for Chemistry Supervisor, non union-Full TimeAs a Supervisor, Lab Operations with a specific focus on High Volume Chemistry, you will be responsible for the achievement of goals and targets related to safety, quality, and cost-effective delivery of diagnostic services to assigned work groups. You...

  • Chemistry Quality Specialist

    7 days ago

    Burnaby, British Columbia, Canada Merieux NutriSciences Full time

    BurnabyRegularMERIEUX NUTRISCIENCESAs a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods....

  • Operations Supervisor

    7 days ago

    Burnaby, British Columbia, Canada Mérieux NutriSciences Full time

    As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of...

  • Analytical Chemistry Lab Technician

    1 week ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    Union/Affiliation: C.U.P.E. Local 3338 Pay range: $33.29 hourly plus 14% in lieu of benefits SFU Department Descr: Chemistry Position Grade: 9 # of openings: 1 Biweekly Hours: 70 Who We Are We are Canada's engaged university, defined by our dynamic integration of innovative education, cutting-edge research, and far-reaching community engagement. We...

  • RMT Clinic Supervisor

    7 days ago

    Burnaby, British Columbia, Canada Campus Support Full time $40

    We are happy to say that we are looking for an experienced Registered Massage Therapist to join our clinical team at VACC, Burnaby Position: Registered Massage Therapist Clinic Supervisor Job Status: On-going Part time Location: Burnaby, BC Expected Start Date: April, 2024 Reports to: Campus Director Salary: $40/hour WHAT WILL YOU DO? The purpose of...

  • Weekend Operations Supervisor

    7 days ago

    Burnaby, British Columbia, Canada RECRUITMENT PARTNERS INC. Full time

    The perfect candidate will offer guidance and support to various roles like the Shift Supervisor, Optimization Supervisor, Head Operators, and Operating Crews to ensure the smooth delivery of the Operating Plan. This assistance will cover daily technical, operating, troubleshooting, and optimization recommendations.Your effectiveness will be measured by your...

  • Operations Supervisor

    7 days ago

    Burnaby, British Columbia, Canada YRC Freight Canada Full time

    Job Duties: Develop daily delivery plan utilizing equipment, manpower and other resources to ensure an effective, efficient operation. Supervise all activities of drivers and dockworkers responsible for efficient loading/unloading of trailers along with productive pickup and delivery of freight at customer locations. Manage work assignments, monitor...

  • Operations Support Associate

    1 week ago

    Burnaby, British Columbia, Canada TEKsystems Full time

    Overview About TEKsystems and TEKsystems Global Services We're TEKsystems. We accelerate business transformation for our customers. We bring real-world expertise to solve complex technology, business and talent challenges—across the globe. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North...

  • Laboratory Technician

    7 days ago

    Burnaby, British Columbia, Canada Merieux NutriSciences Full time

    BurnabyRegularMERIEUX NUTRISCIENCESAs a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods....

  • Organics

    7 days ago

    Burnaby, British Columbia, Canada Bureau Veritas Full time

    Basic Purpose: What is the overall function of the job?Responsible for performing sample preparations and to provide general lab support in the analysis of samples, in accordance with departmental standard operating procedures and health and safety policies.Key Accountability/Responsibilities: Review LIMS summary reports to plan and organize daily work...

  • Transportation Operations Supervisor I

    1 week ago

    Burnaby, British Columbia, Canada Canada Cartage Full time

    Why you'll love Canada CartageAn iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of...

  • Laboratory Technician, Minerals Trade

    7 days ago

    Burnaby, British Columbia, Canada SGS Full time

    Company DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 89,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world.Job Description:- 8 hours shift per workday...

  • Security Field Support Supervisor

    7 days ago

    Burnaby, British Columbia, Canada Fusion Security Full time

    Fusion Security continues to grow and provide professional security services throughout Greater Vancouver and the Lower Mainland, with clients in a wide variety of sectors, including government, retail, commercial sites, industrial sites and residential areas. Our mission is to deliver the highest quality service in each interaction that reflects a strong...

  • Medical Lab Technologist, High Volume Chemistry

    7 days ago

    Burnaby, British Columbia, Canada LifeLabs Full time

    Improve lives. Love your job. Grow your career. LifeLabs Medical Laboratory Services is seeking a Medical Lab Technologist to join our team in Burnaby, BC (3680 Gilmore Way). Our Medical Lab Technologists provide accurate and timely interpretive and diagnostic specimen testing and reporting. Through accuracy, quality, efficiency and expediting test results,...

  • Security Field Support Supervisor

    7 days ago

    Burnaby, British Columbia, Canada Fusion Security Full time

    Fusion Security continues to grow and provide professional security services throughout Greater Vancouver and the Lower Mainland, with clients in a wide variety of sectors, including government, retail, commercial sites, industrial sites and residential areas. Our mission is to deliver the highest quality service in each interaction that reflects a strong...

  • Support Operations Manager

    1 week ago

    Burnaby, British Columbia, Canada T2 Systems Full time

    T2 Systems is the largest parking, mobility, and transportation provider in North America, with more than 25 years in the parking management industry and currently serving thousands of parking professionals. We integrate the best people, processes, and technology to provide powerful, high performance, and secure parking solutions. T2 Systems is headquartered...

  • Laboratory Technician, Minerals Trade

    1 week ago

    Burnaby, British Columbia, Canada SGS Full time

    Job Description Perform physical and chemical tests on minerals and fertilizer samples as per SGS' Standard Operating Procedures (SOP) or any recognized standard methods, such as SPPA, AFPC, AOAC and ISO. Prepare and split the submitted samples according to established procedures. Maintain cleanliness of preparation equipment and sample preparation area....

  • Security Field Support Supervisor

    7 days ago

    Burnaby, British Columbia, Canada Fusion Security Full time

    At Fusion Security, we believe in providing valued service, building strong relationships within communities, and safeguarding the interests of the public and our stakeholders.Do you have a passion for personal growth? Are you interested in pursuing a career in law enforcement? Start your career with an employer that values and rewards you with more than...

  • Wet Laboratory Technician

    7 days ago

    Burnaby, British Columbia, Canada SGS Full time

    Job Description Perform a variety of decomposition and leaching methods as per SGS' Standard Operating Procedures (SOP). These will include acid digests, selective leaches, fusions and others as required Make basic reagents as necessary Provides feedback to supervisors and/or group leader regarding any issues encountered during procedures. unanticipated...