Evs Attendant-pet

Under the direct supervision of the Manager or Supervisor of the
Maintenance and Facilities Department, this Part-time Housekeeping Attendant **p osition is responsible for daily cleaning and maintenance of all public areas, and above all else, must be aligned with, and promote, Shorelines Casinos culture and philosophy of creating a great, memorable experience for our guests and colleagues.

• Exceeds guest expectations by providing outstanding customer service.
• Vacuums hallways, ceiling vents, meeting rooms and public areas
• Cleans and dusts fixtures, walls, signs, sconces, stairwells, doorframes, etc.
• Maintains all housekeeping storage areas
• Cleans offices and meeting areas
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership, regulatory bodies and employees
• Contributes to a team of engaged colleagues who care passionately about the business, site operations, and delivering a great guest experience.
• Contributes toward workplace health, safety, and wellness initiatives.
• Anticipates operational and service issues before they escalate, troubleshoots and resolves guest concerns before they are complaints.
• Performs other duties as assigned or directed

• Peoplefocused and committed to service excellence
• Proactive and solutionoriented with a drive to succeed
• High School Diploma
• Housekeeping/janitorial experience an asset
• Smart Serve certificate