Crew Dispatcher

1 week ago

Calgary, Alberta, Canada CP Full time

POSITION ACCOUNTABILITIES

Interpret and apply the applicable provisions of the T&E collective agreements; Enter data into the various computer applications such as, but not limited to, Crew Management Application (CMA), Nexus, Auto Crew Caller and Microsoft Office; Make business decisions based on priorities established by the Operations Centre (OC); Answer any inquiries from employees; Maintain Crew Management Application records; Monitor T&E maximum hour clock and mandatory time on duty and rest rules; Be accountable for the proficient handling of other related tasks as required.

POSITION REQUIREMENTS

High School Graduation or General Equivalency Diploma; Previous dispatcher or call centre experience would be considered an asset; Ability to work with minimum supervision and have the ability to make decision under stressful situations; Strong written and verbal communication/comprehension; Desire to work in a challenging environment; Ability to work in a team environment; Ability to work with minimum supervision and have the ability to make decision under stressful situations; Bilingualism would be an asset (French and English). This position is staffed 24 hours per day, 7 days a week, therefore shift work and weekend work is required. Ability to be flexible with changing work schedules.

WHAT CPKC HAS TO OFFER

Flexible and competitive benefits package Competitive company pension plan Employee Share Purchase Plan Annual Fitness Subsidy Part-time Studies Program

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