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Embedded Content and FeaturesBilingual Nurse Program Manager, Patient Support Programs page is loaded Bilingual Nurse Program Manager, Patient Support Programs
Apply remote type Hybrid locations CAN, ON, Mississauga CAN, QC, Montreal, Ville Saint-Laurent time type Full time posted on Posted Yesterday job requisition id JR McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.
We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare.
We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada.
We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions.Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.
At McKesson Canada, you'll help us carry out our mission to improve lives and advance healthcare.The Bilingual Nurse Program Manager is responsible for establishing the best business process for their program; planning, implementing, controlling, and evaluating business performance and working in collaboration with the Operations Manager and team for operational excellence and execution of programs.
This role will also identify opportunities for improving department and program effectiveness and support the strategic direction of the Company.
This position also has a lead role in managing clients and internal stakeholders to ensure projects/programs assigned are conducted professionally, on schedule, and on budget in accordance to established program specifications and criteria.
Identify opportunities for improving organizational effectiveness with a particular emphasis on total customer service and cost controlManage customer relationship within area of responsibility to ensure that specifications and business requirements for the program are clearly established
Collaborate with internal project teams and across CAN business units to ensure that the client satisfaction
Consult on and be a subject matter expert on business processes, workflow, productivity, quality, and organizational design as it relates to the program
Manage schedules, control deadlines and address general project or program needs
Participate in strategic customer meetings and other business review meetings to ensure understanding of customers' short- and long-term strategy
Ensure that business requirements, schedules and budgets are established and agreed to prior to commencing the project
Ensure that projects/ programs are monitored for achievement of the key performance indicators as well as continuous improvement through monitoring of the KPIs/SLAs and AR
Develop customer management solutions and sets expectations in response to improvement opportunities in client service and/or operating processes
Explain the ongoing status of programs and services through the preparation of monthly financial management reports (i.e., monthly revenue recognition, customer billing, etc.)
Ensure all training both corporate and program/project specific are up to date and complying with QMS requirements
Participate in implementation and support of programs quality systems
Minimum of 5 + years of experience in Patient Support Program(s) Management
Minimum of 5 years working in the pharmaceutical industry in either a clinical capacity or an account leadership role considered an asset
Bilingual (French/English)
Experience supporting rare disease(s) is a strong asset
Experience in data management/reporting tools is an asset
Impeccable written and spoken English skills
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people.
That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being .
This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions.
This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links.
While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.
McKesson is an equal opportunity employer and values diversity in its workforce.The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.
Current employees must apply through internal career site.remote type Hybrid locations 2 Locations time type Full time posted on Posted 6 Days Ago McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.
We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.#
