Team Leader, Dining Room

2 weeks ago


PointeClaire, Quebec, Canada Groupe Sélection Full time

DESCRIPTION OF ROLE:

RESPONSIBILITIES:

  • Provide staff with structured onthejob training when new work procedures and tasks are introduced
  • Set and manage dining room employee schedules
  • Take part in the hiring process for dining room staff
  • Oversee disciplinary measures for dining room staff
  • Manage logistics for special events (staff and materials)
  • Greet residents, explain the menus and answer any foodrelated questions
  • Take orders and deliver them to the kitchen staff
  • Bring food and drinks to diners' tables
  • Clear and clean tables
  • Set the tables, bring the clean dishes, utensils and other items to the dining areas
  • Ensure site cleanliness by cleaning as required
  • Ensure that staff follow ethics, dress and hygiene standards
  • Oversee inventory and order uniforms as needed
  • All other related tasks

KEY SKILLS:

  • Strong communication skills: interpersonal and listening skills, ability to build and maintain good relationships, flexibility
  • Ability to adapt
  • Team spirit
  • Customer service focus
  • Punctual, reliable
  • Responsible, independent, able to prioritize
  • Good organizational skills

REQUIREMENTS:

  • High school diploma
  • One to two years of work experience in the hotel or restaurant industry, sales, or customer service
  • One to two years of experience in personnel management
  • Good spoken French and English

NOTE:

We'd like to thank all applicants in advance, but will only be contacting those selected for an interview.
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