Computer Network Technician

2 weeks ago


Kitchener, Ontario, Canada CarefreeIT Full time

Work Term:
Permanent

  • Work Language: English
  • Hours: 40 hours per week
  • Education: Bachelor's degree
  • Experience: 2 years to less than 3 years
  • Information technology
  • Computer technology/computer systems technology
- or equivalent experience

Work setting:

  • Help desk

Tasks:

  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
  • Evaluate and install computer hardware, networking software and operating system software
  • Provide problemsolving services to network users
  • Implement data, software and hardware security procedures
  • Perform data backups and disaster recovery operations
  • Set up local area networks and connections to the Internet
  • Implement network traffic and security monitoring software, and optimize server performance
  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide business systems, network and Internet support to users in response to identified difficulties

Computer and technology knowledge:

  • Device drivers
  • Networking software
  • Networking security
  • Intranet
  • Internet
  • Servers
  • Security software
  • Word processing software
  • Mail server software
  • Communication software
  • MS Office
  • MS Windows
  • Spreadsheet
  • TCP/IP

Transportation/travel information:

  • Own transportation
  • Own vehicle
  • Willing to travel
  • Valid driver's licence
  • Travel expenses paid by employer

Work conditions and physical capabilities:

  • Fastpaced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting

Own tools/equipment:

  • Cellular phone

Personal suitability:

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

Screening questions:

  • Are you available for shift or oncall work?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Financial benefits:

  • Mileage paid

Long term benefits:

  • Group insurance benefits
  • Other benefits
  • Registered Retirement Savings Plan (RRSP)

Other benefits:

  • Free parking available
  • Learning/training paid by employer


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