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Customer Service Assistant
3 months ago
Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
Tasks:
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Receive and log complaints
- Receive payments
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
Financial benefits:
- Commission
- Registered Retirement Savings Plan (RRSP)
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week