Business Analyst

2 weeks ago

Toronto, Ontario, Canada GTT, LLC Full time
Business Analyst (Hybrid)
  • Contract Duration: 1 year (Possibility of Extension)

Summary of Responsibilities:
  • Dealing with external vendors, facilitating onboarding and access requests for class sizes of up to 30 people
  • Provisioning technology – access to real estate locations in the building, laptops

Job Description:
  • The Business Analyst provides support and delivery of requirements and work packages on low-complexity projects/initiatives in alignment with business strategies
  • May also support the team with project/program delivery

Key Accountabilities:
  • Customer:
    • Acknowledge the importance of customers, anticipate and meet their evolving needs, while providing Legendary Customer Service
    • Lead a diverse range of stakeholders and adapt communication effectively to different audiences
    • Analyze impacts on customers, stakeholders, employees, processes, and technology solutions to achieve business results
    • Understand and clarify work packages of each assigned initiative/project inclusive of constraints and maintain a customer-centric approach
    • Provide recommendations and direction based on the end-to-end customer experience when making decisions
    • Lead and own project deliverables related to business requirements to meet the needs of customers, employees, and the business
    • Engage appropriate stakeholders to identify and manage required project outcomes
    • Provide ongoing communication to key stakeholders to ensure awareness of significant changes impacting requirements delivery
    • Shareholder - Business Operations:
      • Focus on constantly improving processes and operational efficiency by collaborating with internal and external partners
      • Lead requirements management based on project complexity, size, and budget
      • Identify scope changes and analyze impacts on project benefits and risks
      • Facilitate and follow a structured approach to manage business requirements with stakeholders
      • Establish full requirements traceability and prioritize requirements to ensure business needs are met
      • Collaborate with technology partners and support the development of system requirements and design
      • Shareholder - Financial:
        • Committed to financial responsibility and operating businesses with excellence
        • Own the delivery of high-level requirements for successful cost estimation and manage requirements changes
        • Identify risks or issues with technology solutions that may impact project benefits
        • Ensure accuracy of business requirements documentation to reduce/manage costs
        • Critique and analyze requirement change requests to challenge impact on the original business need
        • Deliver detailed level requirements to support downstream estimates and delivery of business case

Required Skills:
  • Strong verbal and written communication skills
  • Ability to work independently with sound knowledge of business analysis and project delivery practices
  • Some understanding of business process management techniques and principles

Required Education/Experience:
  • Undergraduate degree
  • 3-5 years of related business analysis experience

Must Haves:
  • Strong Communication and interpersonal skills
  • Experience in multitasking and organization
  • Access provisioning and onboarding experience
  • 2 years of Business Analyst experience

Nice to Have:
  • Banking experience
  • Knowledge in AML processes and procedures

About The Company:
  • Being a top 10 North American bank, our client differentiates through a proven business model and a desire to empower its customers, communities, and colleagues to thrive in a changing world
  • Engaged in providing various financial products and services, the Wholesale Banking segment caters to capital markets, investment banking, and corporate banking products

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