Personal Finance Advisor

2 weeks ago


Embrun, Canada Desjardins Full time
At Desjardins, we believe in equity, diversity and inclusion.

We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-06


As a personal finance advisor, you're responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they're satisfied.


Your role is to listen to members' and clients' needs, offer them advice that fits their financial situation and help them choose appropriate solutions to meet their financial goals.

You work closely with a client base consisting of young people and individual members. Interpersonal savvy is therefore essential.

You drive results by recommending investments, loans and insurance products. You serve as a financing expert advisor and resource person for the caisse. You use your expertise to balance member/client satisfaction, business objectives, profitability and sound and prudent risk management.

You work with various partners and experts to design integrated strategies that meet the needs of members and clients.

General Information on the Position

Caisse Desjardins Ontario Credit Union Inc.

serves 134,700 active members, primarily in the personal, commercial, real estate and agricultural sectors, from 49 branches with close to 740 employees.

Its business volume exceeds $18.9 billion, with assets of more than $9.9 billion, including more than $5.2 billion in individual loans and more than $3.6 billion in business loans.

The caisse's balance sheet savings total is more than $6.9 billion.


Main responsibilities- Advise members and clients on the best strategies and work with them to identify expected results.- Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.- Stay up-to-date on the financial services industry, market trends and best practices in your field.- Participate in outreach activities and represent the caisse in the community.

Other working conditions- The work arrangement for the position is full-time on-site work #LI-Onsite- Travel : 25% of the Time- Number of jobs available: 1

Qualifications:

  • College diploma in a related field
  • A minimum of 2 years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered- Hold an mutual fund representative certificate from the Ontario Securities Commission- For vacant positions available in Ontario, please note that knowledge of French is required


Specific knowledge- Knowledge of current financial, economic, political and legislative events- Knowledge of all products and services aimed at caisse members and those offered by Desjardins Business Centres, Desjardins components and distribution networks, and those offered by competitors- Knowledge of the integration of financial data into computer systems.

- Knowledge of debt management- Knowledge of compliance with legislation respecting the distribution of financial products and services- Understanding of the philosophy and fundamentals of financial services coopératives- Knowledge of policies, legislation and standards related to products and services offered by the caisse- Knowledge of operating procedures pertaining to investment and financing activities Desjardins business processes- Knowledge of service standards Strong communication skills in both French and English, both oral and written

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Drive results, Interpersonal Savvy

Work Location

Caisse Desjardins Ontario_Embrun (MT)

Trade Union

Non Syndiqué

Unposting Date

Job Family

Member/client sales and service (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country.

It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.



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