Night Auditor

2 weeks ago

Vancouver, British Columbia, Canada Sandman Hotel Group Full time
First impressions count, right? We think so too The Guest Service Agent-Night Auditor is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit.

We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning With over 60 hotels (and growing) there has never been a more exciting time to join our team.


The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports.

They are required to work through the night shift on the front desk.

JOB REQUIREMENTS:

  • High School Diploma, G.E.D. or equivalent
  • Completion of a twoyear apprenticeship program, or a college program in front desk operations or hotel management preferred
  • Experience in all aspects of customer service and people management
  • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
  • Strong working knowledge of accounting practices and principles
  • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
  • Exceptional conflict resolution, negotiation, and objection handling skills
  • Able to respond quickly in a dynamic and changing environment
  • Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
  • Knowledge of cost analysis, fiscal management, and budgeting techniques
  • Able to effectively communicate both verbally and in writing

DUTIES:

  • Maintain an inventory of vacancies, reservations and room assignments
  • Register arriving guests and assign rooms
  • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
  • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
  • Present statements of charges to departing guests and receive payment.
  • Hotel security
  • Post all daily room and outstanding charges.
  • Take over from the evening cashier, checking and accepting float and takings.
  • Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.
  • Accept and lock away keys from various departments.
  • Prepare Credit Card/Charge Card summaries and post to DAB's account.
  • Maintain a high standard of personal hygiene and appearance.

APPLICABLE SKILLS:

  • Excellent customer relations.
  • Must have timemanagement skills.
  • Adaptable to change and be able to handle multiple priorities under pressure.
  • Eager and focused to exceed guest expectations.
  • SUMMATION:_
-
ABSOLUTELY NO PHONE CALLS PLEASE_

  • Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. _
    _Sandman Hotel Group__ takes seriously its obligations under the Human Rights Code._

  • Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada Coast Hotels Limited Full time

    Your company, your values, your career Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability,and the growth and development of our Ambassadors. Night Auditor The Night Auditor-Front Desk Agent will contribute to the overall success of the hotel by anticipating guest needs and providing friendly,...

  • Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada Residence Inn by Marriott Vancouver Downtown Full time

    Residence Inn by Marriott Vancouver Downtown Frontline Part Time | Permanent 1234 Hornby Street Vancouver 1 position available Accessible Employer: Yes Open to International applicants with valid Canadian Work permits: YesPosted on November 13, 2023SilverBirch Hotels & Resorts is one of Canada's leading hotel management companies and manages a large...

  • Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada Sheraton Vancouver Wall Centre Hotel Full time

    ABOUT USThe Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in...

  • Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada Hotel Belmont Vancouver MGallery Full time

    The Hotel Belmont Vancouver MGallery recently joined world leading hospitality group Accor, marking the first Canadian property within the MGallery Hotel Collection. With a storied legacy, Hotel Belmont Vancouver MGallery is located at the epicenter of Vancouver's entertainment district and maintains its unique personality and bespoke design, featuring a...

  • Full Time Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada Hampton Inn Downtown Vancouver Full time

    About usHampton Inn and Suites Downtown VancouverWe are seeking a Part Time or Full Time Night Auditor to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities: Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and...

  • Night auditor H/F Temps Plein

    2 weeks ago

    Vancouver, British Columbia, Canada Coast Hotels Limited Full time

    Friday, May 24, 2024 Your company, your values, your career Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability,and the growth and development of our Ambassadors. Night Auditor The Night Auditor-Front Desk Agent will contribute to the overall success of the hotel by anticipating guest needs and...

  • Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada Level Hotel & Furnished Suites Full time

    The Night Auditor is responsible for delivering hospitality to registering hotel guests and residential tenants by managing reservations and providing information about rooms, rates, and amenities. The overnight guest service agent is responsible for turning the day, completing reports, and setting the day up for success while on the overnight shift.About...

  • Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada EconoLodge Inn & Suite North Vancouver Full time

    About usEconoLodge Inn & Suite North Vancouver is located on the beautiful North Shore and caters to a mix business, leisure, and group business. It is a fun and fast paced environment with a great team.This position is a Part-time position for Friday and Saturday night.Qualifications and Skills: Legally entitled to work in Canada Experience in Front Desk...

  • Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada Amacon Full time

    About UsWentworth Hospitality Group (Amacon's hospitality division) is looking for an eager and engaged individual who is passionate about next level guest experienceThe Loden Hotel is a luxury award-winning boutique hotel, recognized locally and globally, the Loden prides itself in its personalized service, high-end amenities, and being a central, quiet...

  • Night Audit

    2 weeks ago

    Vancouver, British Columbia, Canada True North Hostelling Association Full time

    Come spend your time at the beach HI Vancouver Jericho Beach is located a few minutes away from beautiful parkland near forest trails and seaside paths on Vancouver's Westside. We're the perfect location if you want to spend your time outdoors and yet downtown is still only 20 minutes awayTeamwork makes the dream work and staff have lots of opportunities to...

  • Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada Riviera Hotel on Robson Full time

    Auditing, balancing, and verifying daily revenue documentation Managing the hotel's inventory of reservations, room assignments, and vacancies Greeting guests, checking them into rooms, assisting with checkouts, and providing guests with important information Answering phones, scheduling wakeup calls, and assisting with reservation requests Responding to...

  • Night Audit

    2 weeks ago

    Vancouver, British Columbia, Canada True North Hostelling Association Full time

    Come spend your summer at the beach HI Vancouver Jericho Beach is a seasonal hostel, open from May to October, and located a few minutes away from beautiful parkland near forest trails and seaside paths on Vancouver's Westside. We're the perfect location if you want to spend your summer outdoors and yet downtown is still only 20 minutes awayTeamwork makes...

  • Night Audit

    2 weeks ago

    Vancouver, British Columbia, Canada True North Hostelling Association Full time

    _L'affichage de cet emploi en anglais reflète la langue de travail._Come work at the beach HI Vancouver Jericho Beach is a seasonal hostel, open from May to September, and located a few minutes away from beautiful parkland near forest trails and seaside paths on Vancouver's Westside. We're the perfect location if you want to spend your summer outdoors and...

  • Night Auditor/guest Service Agent

    2 weeks ago

    Vancouver, British Columbia, Canada Viaggio Hospitality Group Full time

    Who We AreViaggio Hospitality Group is one of British Columbia's largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of establishments, each with its own unique concept, Viaggio Hospitality Group's mission is to provide a unified experience of exceptional service, quality, offerings...

  • Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada Marriott International Full time

    Additional Information Full-Time, Overnight ShiftJob Number Job Category Finance & AccountingLocation Metropolitan Hotel Vancouver, 645 Howe Street, Vancouver, BC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYCheck figures, postings, and documents for accuracy. Record, store, access, and/or...

  • Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada Marriott International, Inc Full time

    Additional Information Full-Time, Overnight ShiftJob Number Job Category Finance & AccountingLocation Metropolitan Hotel Vancouver, 645 Howe Street, Vancouver, BC, CanadaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARYCheck figures, postings, and documents for accuracy. Record, store, access, and/or analyze...

  • Relief Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada Hotel Blu Vancouver Full time

    As a member of Hotel BLU's night audit team you will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to...

  • Relief Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada Hotel Blu Vancouver Full time

    As a member of Hotel BLU's night audit team you will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to...

  • Night Auditor

    2 weeks ago

    Vancouver, British Columbia, Canada The Sutton Place Hotels Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada's...

  • Night Auditor

    4 weeks ago

    Vancouver, British Columbia, Canada Vancouver Marriott Pinnacle Downtown Hotel Full time

    Additional Information Pay: $24.65-$30.69/hourJob Number Job Category Finance & AccountingLocation Vancouver Marriott Pinnacle Downtown Hotel, 1128 West Hastings Street, Vancouver, BC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryCheck figures, postings, and documents for accuracy. Record,...