Assistant Detox Manager

1 week ago

Vancouver, British Columbia, Canada The Salvation Army Full time
The Detoxification Centre Assistant Manager position leads all administrative duties and supportive management duties in the detoxification centre/department.

The Assistant Manager supports the Addiction Services Manager, and when the Manager is absent, the Assistant Manager will act as manager in their absence.


HOURS OF WORK:

  • The normal work week is
    Monday to Friday,
    8:30 a.m. to 4:30 p.m.
  • The workday includes 7 1⁄2 paid hours with a 1⁄2 hour unpaid lunch break.
-
This is a temporary posting, until return of incumbent.

KEY RESPONSIBILITIES:

  • Develops and supervises operating policy and procedure for program and operational requirements
  • Identifies and pursues opportunities for community networking and program improvement
  • Supervises the daily detox Supervisor; assists and supports the Supervisor by monitoring and managing staff
  • Coordinates hiring, orientation, and training of new staff
  • Acts as a liaison between staff and upper management
  • Manages issues between/amongst staff and/or clients, including providing coaching or discipline for staff
  • Works with the Detox Manager and daily Supervisor to manage the daily operations, and structural and physical needs of the Detox unit
  • Drafts and types correspondence (e.g. letters dealing with administrative issues, dictation, acknowledgements); checks typing for accuracy; researches and responds to difficult enquiries on behalf of the Manager
  • Handles and ensures the protection of extremely confidential and sensitive employee, client and or program files
  • Schedules meetings, prepares agenda, types and circulates minutes accordingly
  • Opens and distributes incoming mail and parcel(s) and processes outgoing mail including materials of a confidential nature accordingly
  • Produces the Detox Worker 1 and 2 schedules. Maintain daily staff levels on the unit. (filling shifts as needed).
  • Becomes familiar with the various collective agreements for Harbour Light Detox and ensure that they are properly implemented and followed.
  • Is responsible for processing and accuracy of payroll for the Detox team members via use of payroll software system, Dayforce
  • Reviews vacations requests, sick time, Lieu days present to Detox Manager for approval.
  • Reviews time sheets, keeping track of absences, vacations, lieu days, leave of absences, etc.
  • In conjunction with Employee Relations Advisor and Detox Manager follows up with WCB reports and claims as needed
  • Ensures that staff and clients are aware of the spiritual resources, including spiritual reflections, chaplaincy services, Sunday worship, etc., and that clients are assisted by staff in accessing Chaplaincy services.
  • Coordinates team building and training for Detox staff
  • Provides staff and labour relations, and acts as liaison with the shop steward as needed
  • Makes decisions on routine and urgent administrative matters in the absence of the supervisor; assists the Manager as needed
  • Assumes the role of Acting Manager for the department in the absence of the Detox Manager
  • Reviews CAMs staff notes and works closely with CAMs management team regarding any changes needed on CAMs.
  • Performs other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • Willingness to adhere to the Mission and Values of the Salvation Army and Vancouver Harbour Light
  • Willingness to work in a drug and alcoholfree environment with a zerotolerance policy; must have a minimum of 5 years clean time (sobriety) if in recovery from alcohol or drug use.

Education/Certifications:

  • The successful job applicant will have completed a minimum of two years of College.
  • Have or be willing to acquire the following certificates:
  • Community Administrative Assistants certification/designation
  • Criminal Police Record Check
  • Appropriate immunization Measures
  • Current Certification in First Aid/CPR
  • Non-Violent Crisis Intervention
  • Mental Health First Aid
  • Motivational Interviewing

Experience:

  • One year of prior related experience, including, experience dealing with office equipment and tools, and senior administrative experience.

Required Skills/Knowledge:

  • Intermediate to advanced skills in Microsoft Word, Excel, and Outlook
  • The performance of the job requires continuously monitoring the environment and multitasking, good attention when reading, close listening, and occasionally working with numbers.
  • Good verbal and written communication skills, effective listening skills, and organizational skills.
  • A positive attitude towards the homeless and individuals with substance use and concurrent disorders and a good understanding of the challenges they face.
  • Ability to work independently.
  • Detailoriented with a high level of accuracy and document creation
  • Ability to prioritize and manage multiple tasks and a variety of demands in a fastpaced environment.
  • Flexible, selfmotivated, adaptable
  • A valid Class 5 (or higher) BC Driver's License and a clean driver's a

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