Client Services Worker
2 weeks ago
Job Brief:
This position coordinates and delivers service and administrative functions in the provision of supports and services to eligible residents under the City's human services programs, including housing and homelessness services and social assistance.
- Employment Status:
Permanent Full time
- Union:
CUPE 855 Inside
- Open To:
Internal Applicant(s)
- Closing Date:
19/03/23
- Duration (if temporary):
N/A
Job Title Client Services Worker
Wage $ $
Reports To Program Supervisor
Department Human Services
Location Human Services Division
Hours Normal working hours are 35 hours per week
Other General office environment; travel may be required in accordance
with job requirements
Job Description:
- Interview applicants/recipients, ensure completion of all applicable documentation to determine service and program eligibility
- Coordinate and provide integrated case management; monitor progress through a collaborative process across the housing, social assistance and employment service systems, including recipients, community agencies and stakeholders, to support successful client life stabilization outcomes
- Address individual client needs in accordance with applicable provincial legislation, local policies and procedures, and management direction
- Engage community partners by means of:
- Facilitating referrals and meetings with agencies
- Educating agencies regarding housing and social services programs
- Participation in community working groups, committees and activities on behalf of the department
- Within designated housing communities specifically, collaborate with households and tenant groups including:
- Foster effective working relationships with tenant groups through facilitation of special events
- Promote engagement of children and youth from tenant households through recreation and cultural community activities
- Promote and optimize client involvement in a clean tenant community environment
- Advocate and promote positive relations between tenants and surrounding households
- Resolve conflict between tenants and tenant groups
- Direct community safety initiatives, such as community watch programs, in conjunction with other agencies, including police services
- Act as a resource in mediating Landlord and Tenant Board matters
- Perform other related duties as assigned including fanout as part of the Emergency Plan
- Postsecondary diploma in Social Services, Social Work, sociology, psychology or a directly related field
- Minimum 3 years of related progressive experience, preferably in a municipal environment
- Detailed knowledge of related municipal and provincial social service and housing programs and legislation, including an understanding of social determinants of health and barriers faced by people living in poverty and low income settings
- Proven client service competencies including strong interpersonal and communication skills, ability to develop and maintain cooperative working relationships both within and outside the organization, active listening and questioning skills including common structured questioning techniques; ability to reason and troubleshoot, stress and conflict management skills, ability to provide detailed and accurate verbal and written technical guidance and support to clients
- Demonstrated professional and ethical responsibility to protect privacy, use confidential information appropriately, treat sensitive situations with appropriate degree of tact and discretion
- Demonstrated organizational and timemanagement skills including the ability to work both independently and as part of a team, and work methodically and prioritize workload to meet multiple demands and deadlines effectively with mínimal supervision
- Excellent analytical, mathematical and creative problemsolving skills
- Ability to demonstrate initiative consistently with commitment to quality improvement, sharing process improvement initiatives with management
- Required to satisfy provincial security protocols
- Working knowledge of Social Services delivery technology (SAMS) an asset
- Demonstrated proficiency in Microsoft Office, the internet, and any other related software
- Upon a conditional offer of employment, a Criminal Record Check, including a Vulnerable Sector Search, will be required
-
Client Services Worker
2 weeks ago
Kawartha Lakes, Canada City of Kawartha Lakes Full time**Job Brief**: Supporting vulnerable individuals coping with personal, systemic, financial, and/or environmental barriers that may precede or preclude their capacity for self-sufficiency and social inclusion, including employment and life. - Employment Status: **Temporary Full-Time** - Union: **CUPE 855 Inside** - Open To: **Internal/External...
-
Client Services Worker
2 weeks ago
Kawartha Lakes, Canada City of Kawartha Lakes Full timeJob Brief:Supporting vulnerable individuals coping with personal, systemic, financial, and/or environmental barriers that may precede or preclude their capacity for self-sufficiency and social inclusion, including employment and life. Employment Status:Temporary Full-Time Union:CUPE 855 Inside Open To:Internal/External Applicant(s) Closing Date:14/03/24...
-
Personal Support Worker
3 weeks ago
Kawartha Lakes, Canada Silver Lights Senior Services Full timeJob Description (EN): **PERSONAL SUPPORT WORKER** **Hourly Rate**:$23 to start **Position Type**:Full Time and Part Time, Permanent **Benefits**:Dental, Health, etc.Vacation Pay, Mileage Payment as eligible **Location**:Kawartha Lakes Responsibilities include: - Provide personal care (including, but not limited to: bathing, dressing, changing...
-
Personal Support Worker
3 weeks ago
Kawartha Lakes, Canada Silver Lights Senior Services Full timeJob Description (EN): **PERSONAL SUPPORT WORKER** **Hourly Rate**:$23 to start **Position Type**:Full Time and Part Time, Permanent **Benefits**:Dental, Health, etc.Vacation Pay, Mileage Payment as eligible **Location**:Kawartha Lakes Responsibilities include: - Provide personal care (including, but not limited to: bathing, dressing, changing...
-
Personal Support Worker
2 weeks ago
Kawartha Lakes, Canada Silver Lights Senior Services Full timeJob Description (EN):PERSONAL SUPPORT WORKERHourly Rate:$23 to startPosition Type:Full Time and Part Time, PermanentBenefits:Dental, Health, etc.Vacation Pay, Mileage Payment as eligibleLocation:Kawartha LakesResponsibilities include: Provide personal care (including, but not limited to: bathing, dressing, changing incontinence products, grooming) Provide...
-
Personal Support Worker
2 weeks ago
Kawartha Lakes, Canada Silver Lights Senior Services Full timeJob Description (EN): **PERSONAL SUPPORT WORKER** **Hourly Rate**:$23 to start **Position Type**:Full Time and Part Time, Permanent **Benefits**:Dental, Health, etc.Vacation Pay, Mileage Payment as eligible **Location**:Kawartha Lakes Responsibilities include: - Provide personal care (including, but not limited to: bathing, dressing, changing...
-
Social Worker
1 week ago
Kawartha Lakes, Canada City of Kawartha Lakes Family Health Team Full time_**beginning in January 2024 we are happy to be offering a HOOPP defined benefit to our employees**_ - The City of Kawartha Lakes Family Health Team’s priorities are you and our patients. We provide patient care through a collaborative and team-oriented approach where work-life harmony is one of our core values._ - Your opinion matters on our team. We...
-
Personal Support Workers
2 weeks ago
Kawartha Lakes, Canada Community Care City of Kawartha Lakes Full timeFile #24-T-05Community Care City of Kawartha Lakes is seeking Personal Support Workers (PSW) with part time and casual availability. As an integral part of the home and community care team, PSW's support, encourage and provide independence for patients in their homes and community setting by assisting with activities of daily living. The work of the Personal...
-
Client Care Coordinator
2 months ago
Kawartha Lakes, Canada WS Audiology Americas Full timeHearCANADA is made up of a world-class team of hearing care pioneers who provide Wonderful Sound for All. Our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions._ We’re adding a **full-time, permanent Client Care Administrator** to our...
-
Contract Child and Youth Worker
4 weeks ago
Kawartha Lakes, Canada Bridgeway Family Homes Full timeBridgeway Support Services, a division of Bridgeway Family Homes (a Foster Care Agency), is seeking highly-skilled Child and Youth Workers to support families, children, and youth who are experiencing a range of social, emotional, behavioral, and academic challenges through a goal-focused service. You will be part of a team and your role will be to provide...
-
Paralegal / Community Legal Worker
4 weeks ago
Kawartha Lakes, Canada Legal Aid Ontario Full timeCommunity Legal Clinic – Simcoe, Haliburton, Kawartha LakesCommunity Legal Clinic – Simcoe, Haliburton, Kawartha Lakes is seeking a Paralegal/Community Legal Worker for a fourteen month contract.The Clinic, funded by Legal Aid Ontario, provides free legal services to persons with low income in the Counties of Simcoe and Haliburton and the City of...
-
Paralegal / Community Legal Worker
4 weeks ago
Kawartha Lakes, Canada Legal Aid Ontario Full timeCommunity Legal Clinic – Simcoe, Haliburton, Kawartha LakesCommunity Legal Clinic – Simcoe, Haliburton, Kawartha Lakes is seeking a Paralegal/Community Legal Worker for a fourteen month contract.The Clinic, funded by Legal Aid Ontario, provides free legal services to persons with low income in the Counties of Simcoe and Haliburton and the City of...
-
Paralegal / Community Legal Worker
4 weeks ago
Kawartha Lakes, Canada Legal Aid Ontario Full timeCommunity Legal Clinic – Simcoe, Haliburton, Kawartha LakesCommunity Legal Clinic – Simcoe, Haliburton, Kawartha Lakes is seeking a Paralegal/Community Legal Worker for a fourteen month contract.The Clinic, funded by Legal Aid Ontario, provides free legal services to persons with low income in the Counties of Simcoe and Haliburton and the City of...
-
Paralegal / Community Legal Worker
2 weeks ago
Kawartha Lakes, Canada Legal Aid Ontario Full timeCommunity Legal Clinic – Simcoe, Haliburton, Kawartha LakesCommunity Legal Clinic – Simcoe, Haliburton, Kawartha Lakes is seeking a Paralegal/Community Legal Worker for a fourteen month contract.The Clinic, funded by Legal Aid Ontario, provides free legal services to persons with low income in the Counties of Simcoe and Haliburton and the City of...
-
Paralegal / Community Legal Worker
4 weeks ago
Kawartha Lakes, Canada Legal Aid Ontario Full timeCommunity Legal Clinic – Simcoe, Haliburton, Kawartha LakesCommunity Legal Clinic – Simcoe, Haliburton, Kawartha Lakes is seeking a Paralegal/Community Legal Worker for a fourteen month contract.The Clinic, funded by Legal Aid Ontario, provides free legal services to persons with low income in the Counties of Simcoe and Haliburton and the City of...
-
Paralegal / Community Legal Worker
4 weeks ago
Kawartha Lakes, Canada Legal Aid Ontario Full timeCommunity Legal Clinic – Simcoe, Haliburton, Kawartha LakesCommunity Legal Clinic – Simcoe, Haliburton, Kawartha Lakes is seeking a Paralegal/Community Legal Worker for a fourteen month contract.The Clinic, funded by Legal Aid Ontario, provides free legal services to persons with low income in the Counties of Simcoe and Haliburton and the City of...
-
Personal Support Workers
3 weeks ago
Kawartha Lakes, Canada Community Care City of Kawartha Lakes Full time**File #24-T-05** Community Care City of Kawartha Lakes is seeking Personal Support Workers (PSW) with part time and casual availability. As an integral part of the home and community care team, PSW’s support, encourage and provide independence for patients in their homes and community setting by assisting with activities of daily living. The work of the...
-
Personal Support Worker
3 days ago
Kawartha Lakes, Canada CarePartners Full timeOverviewCarePartners is embarking on a new program in partnership with the Home and Community Support Services (HCCSS) Central East (Kawartha Lake) and we are looking for community-based support workers (CSWs) to work within the High Intensity Supports at Home (HISH) program. These skilled CSWs will work with patients and their families to support care while...
-
Personal Support Worker
4 weeks ago
Kawartha Lakes, Canada Purple House Services Full time**Applicants MUST reside in Ontario Canada** We are a professional company with an innovative approach to supporting and uplifting those living with and affected by dementia and other ailments. We provide a respectful and nurturing environment in the client’s own home. We provide service to all of Kawartha Lakes and surrounding regions including Durham,...
-
Personal Support Worker
1 month ago
Kawartha Lakes, Canada SE Health Full timeWe are currently hiring Full-Time Personal Support Workers (PSW) for Community Care Drive Your Career Forward with Us – We'll Cover Your Mileage and Travel Time $1000 sign on bonus + great benefits and a team that supports your goals “SE Health really cares about their personal support care staff. They listen; ask for my opinion; and always...