Jameson House Offices

2 weeks ago

Vancouver, British Columbia, Canada MOOLA Full time

We are seeking a dedicated and customer service-oriented Office Manager to join our team and oversee the efficient operation of our office.

Located on a whole floor within the Jameson House building in Downtown Vancouver, we rent out office space and boardrooms, as well as provide virtual receptionist services.


Responsibilities:

Reception Services:

  • Answer incoming calls and direct them to the appropriate individuals or departments.
  • Welcome visitors, clients, and employees, ensuring a professional and friendly atmosphere.
  • Prepare coffee in the morning for tenants.
  • Assist individual clients with tasks such as handling packages, printing, and mail.

Office Maintenance:

  • Maintain cleanliness and tidiness of the office premises.
  • Wipe down tables and ensure the boardroom is presentable for meetings.
  • Move furniture around the office as required for new tenants.
  • Coordinate and oversee office showings for potential tenants.

Customer Service:

  • Provide exceptional customer service to clients and visitors.
  • Address inquiries and resolve complaints in a professional and timely manner.
  • Assist clients with individual tasks and ensure their needs are met.

Administrative Tasks:

  • Order office supplies, ensuring an adequate inventory is maintained.
  • Generate and manage invoices for services provided.
  • Handle mailing and shipping of items as required.
  • Assist with writing contracts and ensuring their accuracy.

Advertising and Virtual Reception Service:

  • Create and post advertisements, including Craigslist ads, to attract potential tenants.
  • Coordinate virtual reception services to ensure efficient call management.

Qualifications:

  • Previous experience in a similar office management or administrative role is preferred.
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills.
  • Customer serviceoriented mindset with the ability to handle various client needs.
  • Proficiency in office software (e.g., Microsoft Office Suite).
  • Attention to detail and ability to prioritize tasks effectively.
  • Knowledge of basic maintenance and cleaning practices.
  • Availability to work onsite during office hours (8:30 am to 5:00 pm).

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