Full-time Coordinator Retail Operations

1 week ago


Ottawa, Ontario, Canada Algonquin College Full time

Department:
Portable Feast, The Fix, & Tim Hortons (Amit Sethi)

Position Type:
Full-Time Support

Salary Range:
$25.86-$29.96-Hourly

Scheduled Weekly Hours:
40

Anticipated Start Date:
April 01, 2024

Length of Contract:
Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date:
March 18, 2024

Please note:
jobs are posted until 11:59 pm on the job closing date.

Job Description:


The incumbent is responsible for friendly, efficient service following all Tim Horton's and Algonquin College Food Services operating standards, policies, and procedures.

They will assist the Manager with the workflow in the Tim Horton's, Portable Feast and The Fix Eatery locations.

They are to ensure proper handling of food and currency within the location by following all safety standards in the workplace.

The incumbent is responsible for adjusting, when needed, and adhering to the established par stock levels. They would ensure the proper product rotation, inventory count, merchandising in conjunction with the Manager.

The incumbent will assign tasks and guide employees while overseeing adequate food production according to the meal periods.


The incumbent organizes and coordinates while providing support and assistance to achieve departmental standards, customer satisfaction and exceptional food quality.


Duties and Responsibilities:

  • Ensures efficient customer service in each kiosks including required food preparation, beverage duties, and daily cash procedure;
  • Complies with and enforces all Tim Horton's operating standards;
  • Complies with and enforces all Algonquin College Food Services policies and procedures;
  • Follows all guidelines and established par stocks when ordering, stock rotation, inventory counts and receiving stock;
  • Completes all required documentation including recording of waste, inventory counts, prerush checklists, cash management, and operational audits with manager;
  • Communicates with Manager of the location and with members of the location on day to day operations;
  • Assists with training new staff, provides guidance, and assigns tasks. The incumbent may also have to work other stations when there is a shortage of staff;
  • Ensures floors, tables and chairs are properly cleaned throughout the day;
  • Ensures proper cleaning and maintenance of equipment and work areas following all cleaning and maintenance checklists;
  • Other related duties.

Required Qualifications:

  • Minimum one (1) year certificate or equivalent in Culinary or Hospitality/Food Service;
  • Minimum one (1) year related experience in running a kiosk in a commercial food service operation specializing in merchandising, food preparation, sales, cash systems, equipment and customer service.

Anticipated Schedule:
Monday to Friday: 8:00AM- 4:30PM

This position is a 10 month position with a 2 month mandatory annual seasonal layoff period (July to August)

The position completes a 40-hour work week

  • This position requires regular onsite work at Algonquin College's Ottawa Campus._
  • Position is paid at Payband D
  • Vacancy is for P18597


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