Store Manager

1 week ago


Gatineau, Quebec, Canada The Brick Full time

Is this job for you?:
Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

This is a TEMPORARY role.
The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations

Responsibilities:

  • Maintain excellence in store merchandising, detail and customer service
  • Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
  • Increase the store's Average Sales, Closing Ratio and Return on Customer (ROC) while controlling expenses
  • Implement all sales and operations programs
  • Schedule staff for optimum coverage levels
  • Hold daily trigger talks and sales meetings
  • Develop staff through goal setting, coaching and performance evaluations
  • Organize and plan promotions and marketing events
  • Handle escalated customer service issues and offer solutions; ensure 100% customer satisfaction
  • Promote teamwork within all departments
  • Maintain store inventory levels and accuracy
  • Control and reporting of Accounts Receivable and Accounts Payable
  • Community involvement

Qualifications:

  • High school diploma or equivalent; postsecondary education an asset
  • Minimum 3 years retail sales and/or customer service experience
  • 2 or more years retail supervisory or management experience
  • Proven track record in sales, customer service, operations and merchandising
  • Exceptional interpersonal and communication skills, both verbal and written
  • Proven leadership skills
  • Highly developed problem solving skills
  • Excellent negotiating and closing skills
  • Working knowledge of retail systems
  • Good time management skills and work ethic
  • The desire to promote an extreme level of excellence and pride in customer service and store detail
  • Flexibility to work shifts, including evenings and weekends, as required


Bilingualism (French, English - spoken and written) is required for frequent interactions with English and French-speaking customers in our stores, colleagues and/or internal partners/suppliers across Canada.


Why The Brick?:

  • A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
  • Competitive remuneration package that will commensurate with experience
  • Career progression potential with plenty of access to ongoing personal and professional development
  • Employee discounts
  • A dynamic environment to showcase your leadership talents.
**_

Attach your CV and tell us why you would be a great fit at The Brick

**_
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