Tech Geek

2 weeks ago

Montreal, Quebec, Canada Web Hosting Canada Full time
Voir le français plus bas

Tech Geek / Account Exec

How you fit inDo you enjoy helping others? Even more so when it means using your tech skills? Then you're what we are looking for

WHC is seeking a highly-skilled Tech Geek / Junior Account Executive who can recognize opportunities and turn leads into long-lasting relationships.

Reporting directly to the Sales Manager, your main focus will be on two very simple (but oh so important) objectives:

  • Acquiring new customers (either through our own leads platform OR using your own resources).
  • Keeping our existing clients happy and making sure they choose the best possible solutions for their needs.

You will make an impact by: - Understanding how our clients need our products and services and proposing the best solutions for them

  • Having an ability to master the tech lingo around the hosting industry and transforming it into something digestible for both our current and potential clients
  • Establishing onboarding strategies adapted to the clients' specific requirements.
  • Negotiating contracts with mediumsized businesses; facilitating payments when needed
  • Managing a portfolio of clients from Entrepreneurs to Small and Medium businesses
  • Working with the team to make sure our customers are happy and stick with us
  • Being passionate about WHC products and services and acting as our brand ambassador
  • Contributing to the growth of our business and our collaborative atmosphere
  • Being a tech sales expert and keeping yourself in the loop with the latest trends in our industry, and our offerings
  • Achieving and exceeding quarterly sales goals

Who you are:

  • You're driven and thrive in a competitive, performancebased sales environment.
  • You have excellent communication skills;
  • You're confident and you work well with others
  • You have exceptional listening skills
  • You are customerfocused; you can build relationships quickly and effectively
  • You have excellent organizational skills;
  • You're independent, resourceful, and diligent
  • You have strong negotiation skills and business acumen
  • You're skilled with video conferencing tools (Zoom, Hangouts, Teams, etc.) and able to close deals virtually

Qualifications:

  • Minimum 2 years of sales experience in the business market (preferably in tech and some account management experience is a must).
  • Bilingual (fluent in French & English, spoken and written)
  • Strong analytical and resourcefulness skills
  • Able to write competent copy at a good typing speed
  • Experience in creating or maintaining a website is a definite asset.

What we offer:

  • A growing tech company, with driven, passionate people and a shared purpose.
  • A modern Work-FromAnywhere approach to working remotely AND a new office in Montreal (with ping pong and foosball), should you choose to work from there.
  • Group insurance, personal days & other perks
  • Highly collaborative work environment with a proactive leadership team
Inclusion and diversity are at the core of what we stand for at WHC.

We strongly believe everyone has the right to be their authentic self in the workplace and therefore should feel comfortable doing so.

That's why we celebrate our differences in race, color, ethnicity, national origin, age, disability, gender identity or expression, sexual orientation, and religion.

We've witnessed firsthand how a diverse workforce fosters unique perspectives, increased innovation, better problem-solving, engagement, and an overall happier work environment.


Ce que nous recherchons:
Vous aimez aider les autres? Encore plus quand il s'agit de mettre à profit vos compétences techniques? On veut vous parler


WHC est à la recherche d'un chargé de compte junior, qui s'y connaît en technologie et qui sait comment transformer des opportunités de ventes en relations à long terme.

Relevant directement du responsable des ventes, vous vous concentrerez sur deux objectifs très simples (mais tellement importants):

  • Acquérir de nouveaux clients (soit par le biais de notre propre plateforme de prospects, ou en utilisant vos propres ressources).
  • Faire en sorte que nos clients existants soient satisfaits et veiller à ce qu'ils choisissent les meilleures solutions pour leurs besoins.
Votre impact sera de... Comprendre les besoins de nos clients et leur proposer les meilleures solutions pour eux parmi nos produits et services.

  • Nouer des liens avec de nouveaux clients par téléphone, clavardage, courriel ou en personne (par exemple, lors d'événements).
  • Maîtriser le jargon technique du secteur de l'hébergement et le vulgariser pour nos clients actuels et potentiels.
- Établir des stratégies lors du "onboarding" adaptées aux besoins spécifiques des clients.

  • Négocier des contrats avec des entreprises de taille moyenne ; faciliter les paiements si nécessaire
  • Gérer un portfolio de clients comprenant des entrepreneurs et des petites et moyennes entreprises.
  • Travailler en équipe pour s'assur

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