Sales Coordinator, Shop at Home Department

1 week ago


Laval, Quebec, Canada Linen Chest Full time
Job Description
  • Analyze, process, and meticulously follow up on orders for custom blinds and curtains, maintaining accuracy across contract pricing, cost pricing, and MSRP pricing.
  • Conduct data entry tasks with precision and efficiency to facilitate smooth order processing.
  • Foster daily communication channels with decorators and suppliers to monitor order progress and promptly resolve any arising issues.
  • Proactively anticipate and address potential challenges and issues related to orders or after-sales service.
  • Occasionally prepare and package special orders for our warehouse team to expedite shipment.
  • Provide prompt, courteous responses to customer calls and emails, ensuring a positive and customer-centric experience.
  • Collaborate seamlessly with team members, offering support and seeking assistance when needed to optimize efficiency and workload management.
  • Effectively manage time to meet deadlines and prioritize tasks in alignment with departmental objectives.
  • Undertake additional administrative duties as delegated by the Supervisor, demonstrating flexibility and adaptability.
Qualifications
  • Previous experience in an administrative role, with a strong preference for candidates with customer service experience.
  • Exceptional attention to detail and accuracy in data entry and order processing.
  • Outstanding communication skills, both verbal and written, with proficiency in multiple languages preferred.
  • Demonstrated ability to manage time effectively and meet deadlines in a dynamic, fast-paced environment.
  • A collaborative team player mindset, willing to offer and seek support as needed.
  • A positive attitude, professional demeanor, and genuine passion for delivering exceptional customer service and achieving results.
  • Flexibility to adapt to changing priorities and effectively manage multiple tasks simultaneously.
  • Proficiency in Microsoft Teams, Office, and other relevant software applications.
Additional Information



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