Concierge - Riverstone

Who We Are:
As a

Best Managed Company, we are honoured to be named one of

London's Best Places to Work. Sifton Properties Limited is a family owned and operated organization that has been in business for over 95 years. We have a family-based culture where we trust, understand, support and care about each other. As team members, we grow through collaboration, innovation, and open communication. At Sifton, we build outstanding communities where people live, work and play, and we live our values to the fullest.

We are looking for a part time

Concierge to join our Riverstone team

About the Role:

• Greet and assist all visitors to the complex and maintain all required records of arrivals and departures.
• Provide exceptional customer service by understanding and effectively communicating our services and being responsive to the needs of our residents and guests.
• Provide assistance to residents and visitors by prompt and thorough completion of all requests/activities, including errands, relaying of messages, security and home checks, and other services as required.

Experience & Qualifications:

• Grade 12 or equivalent general education.
• Prior experience in the hospitality/customer service industry is an asset.
• The ability to understand and perform duties effectively, communicate any pertinent issues regarding residents and their care and work accurately and quickly.
• Selfdirected and teamoriented, with proficient organizational and problemsolving skills. Excellent communication and interpersonal skills.
• Must be committed to multidisciplinary team work and demonstrate an ability to work through collaboration, joint decision making and integrated strategies.
• Effective communications skills, both verbal and written, and strong customer service skills, with proven ability to deal with the public in a similar setting.
• Must successfully complete a Police Records Check and disclose any convictions, charges, restraining orders, probation orders and/or warrants during the course of employment that affect in any way the clear Police Records Check.
• Must provide a Tuberculosis Skin Test (TST) document or Medical Note from Physician stating free from infectious disease.

What We Can Offer You:

• We'll set you up for success by providing indepth training with your team and mentors, working in partnership with our leadership team.
• You'll enjoy special events, celebrations, and unique perks, specific to your role and work environment, that reinforce our commitment to creating a wonderful employee experience.
• Our unique rewards and recognition programs are designed to celebrate you, your contributions and promote your success.
• Our Employee Assistance Program is available for your everyday needs.

AODA Statement:

At Sifton Properties Limited, we are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.

We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their full potential.

Further, your well-being and safety are important to us.

We prioritize work-life balance and offer strong health and safety programs, including required COVID vaccination for all roles, to support our employees, families, and the larger communities we serve.

Sifton Properties would like to thank all applicants, however only those who qualify for an interview will be contacted.

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