Night Auditor/front Desk Agent, Urgent, Competitive
7 days ago
Required to work through every Holiday Including Christmas (Will get extra overtime on those days)
Shifts are:
Saturday night 12:30am-8:30am
Sunday night 12:30am-8:30am
Monday night 12:30am-8:30am
Wednesday evening 4:30pm-12:30am
Thursday evening 4:30pm-12:30am
Job is located in Leduc, Alberta a few minutes away from the Edmonton International Airport.
(We try to keep people as long as we can in a family environment, we are not another hotel/corporation with rotating staff, this will be a long term secure position, if you're looking for short term position please look elsewhere)
Accommodation available at nearby sister property if required.
Please read the requirements before applying,
minimum 1 year of night audit experience from a hotel or motel is required.
JOB REQUIREMENTS:
- Strong knowledge of hospitality industry methods, practices, and techniques
- Knowledge of accounting practices and principles
- Knowledge of cost analysis, fiscal management, and budgeting techniques
- Knowledge of building up reviews from customers for the property
- Analyze and interpret the needs of clients and offer the appropriate solutions
- Conflict resolution, negotiation, and objection handling skills
- Able to build and maintain lasting relationships with corporate clients and customers
DUTIES:
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
- Hotel security
- Post all daily room and outstanding charges.
- Take over from the evening cashier, checking and accepting float and takings.
- Accept and lock away keys from various departments.
- Prepare Credit Card/Charge Card summaries.
- Maintain a high standard of personal hygiene and appearance.
Call Josh at after 10:45am
Job Types:
Full-time, Permanent
Salary:
$17.00-$18.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Leduc, AB T9E8B7: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Shift availability:
- Overnight Shift (required)
- Night Shift (required)
Work Location:
In person
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