Service Appointment Coordinator

7 days ago


Edmonton, Alberta, Canada Northside Nissan Full time
Northside Nissan Service

Overview:
We are seeking a highly organized and detail-oriented individual to join our team as an Appointment Coordinator.

As an Appointment Coordinator, you will play a crucial role in ensuring the smooth scheduling and coordination of appointments for our clients.

If you have excellent communication skills, strong attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.


Responsibilities:

  • Schedule appointments for clients based on their preferences and availability
  • Coordinate with clients and internal staff to ensure all necessary information is obtained for each appointment
  • Manage and update appointment calendars to ensure accuracy and avoid conflicts
  • Provide exceptional customer service by answering phone calls and responding to inquiries related to appointments
  • Follow up with clients to confirm appointments and provide any necessary reminders or instructions
  • Maintain accurate records of all appointments, cancellations, and rescheduling requests
  • Collaborate with team members to optimize scheduling efficiency and client satisfaction

Skills:

  • Excellent organizational skills with the ability to prioritize tasks effectively
  • Strong attention to detail to ensure accurate scheduling and coordination of appointments
  • Exceptional communication skills, both verbal and written
  • Ability to multitask and work efficiently in a fastpaced environment
  • Proficient computer skills, including experience with appointment scheduling software
  • Strong problemsolving abilities to address any scheduling conflicts or issues that may arise

Job Types:
Full-time, Permanent

Salary:
$16.00-$19.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Paid time off

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location:
In person

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