Computer Repair Tech

2 weeks ago


Markham, Ontario, Canada Tekwissenllc Full time

What you'll do:

  • Performing inspections and examinations, troubleshooting problems, fixing and replacing components, modifying and upgrading parts, and conducting regular maintenance checks to ensure quality and efficiency
  • Maintaining an accurate record of all items/parts used to repair, replace, or maintain appliances.
  • Unpacks appropriate hardware and then installs software as per instruction or to custom specifications.
  • Tests configured systems for appropriate functioning and troubleshoots for any errors found.
  • Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements.
  • Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied (online instructions, config. sheets).
  • Complies with departmental training certification requirements based on config, level by job function, i.e., Config. Level I, II, III.
  • Troubleshoots malfunctioning units using efficient problemsolving techniques and departmental procedures.
  • Works with Team Lead on difficult to solve problems or configurations.
  • Accountable for continuous improvement.

What You'll Need:

  • 3 to 5yrs experience (combination of repair and configuration)
  • Strong technical knowledge of Laptop, Desktop, Printer etc hardware.
  • Handson hardware troubleshooting experience.
  • The ability to use various hand tools.
  • The ability to stand for extended periods.
  • Proven experience repairing, installing, and maintaining Laptop, Desktop, Printers etc.
  • Working technical knowledge of current operating systems, and standards.
  • Ability to launch and operate laptop/desktop diagnostic tools to perform remote diagnostics.
  • Analytical and problemsolving abilities, with keen attention to detail.
  • Selfmotivated and directed, with the ability to effectively prioritize and execute tasks in a highpressure environment.
  • Experience working in a teamoriented, collaborative environment.
  • Excellent written and verbal communication skills.
  • Willing to support OT in weekdays / weekends as per require on rotation bases.
CompTIA A+

Bonus Certifications/ Experience:

  • OEM HW Certifications HP, LENOVO, Dell etc.
  • Desktop, Laptop, Printer and Server.

Shift Hrs:
General shift

Salary:
$18.00-$20.00 per hour

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