Field Operations Coordinator

7 days ago

Markham, Ontario, Canada Hyundai Full time

POSITION OVERVIEW

The overall responsibility of this role is to support the achievement of our sales goals by co-ordinating field activities and tracking performance.


KEY RESPONSIBILITIES

  • Create, manage and distribute weekly and monthly performance tracking reports.
  • Gather content and prepare presentation for weekly Zone Manager Meeting.
  • Compile weekly forecast data from Zone Offices to create and distribute weekly sales reports.
  • Manage and update dealer contact management system (TSI eContact)
  • Track DPIP dealer contact report submissions and publish monthly report.
  • Manage and update the monthly CORe Dealer incentive program.
  • Manage and update the monthly President's Award of Merit results.
  • Identify underperforming dealers and communicate areas of performance improvement for Field Staff.
  • Track Field Staff performance based on KPI's and distribute monthly reports.
  • Create dealer performance dashboards for various sales KPIs.
  • Work with DSM's and Zone Managers and fulfill requests for sales data and sales analysis.
  • Organize logistics and materials for Field Staff Meetings and Zone Manager Meetings.
  • Assist with Zone communications including the monthly webx's and the weekly Zone Managers call.

REQUIRED EDUCATION AND EXPERIENCE

  • Up to 2 years of relevant experience in the same or similar positions
  • Completion of an undergraduate degree, or an equivalent combination of experience and education.

REQUIRED SKILLS AND KNOWLEDGE

  • Excellent communication skills, both written and verbal.
  • Excellent knowledge of MS Office Suite including advanced knowledge of Microsoft Excel
  • Excellent organization and planning skills.
  • Knowledge of, and experience with SAP
  • Knowledge of dealer/field operations an asset
Why join our team?

Our award-winning culture has been recognized through our Great Place to Work certification for the past 5 years.

We have been able to achieve this not only thanks to the dedication and commitment of our team members to our business, but also through a variety of fun activities and opportunities throughout the year which allow us to build strong engagement When you join Hyundai Auto Canada Corp., you will become part of an organization that promotes diversity, inclusion and overall well-being.

We offer an excellent benefits package including RSP matching, flexible start times, maternity leave top up, an attractive vehicle-lease program, demo vehicles for Managers and education support.

Hyundai Auto Canada Corp. is committed to being an equal opportunity employer. We are also committed to meeting the needs of people with disabilities and their accessibility requirements.

If you require accommodation during the interview process, please let us know and we will take all reasonable steps required to meet your accessibility requirements.

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