IT Specialist Jg4

2 weeks ago

Calgary, Alberta, Canada Spirit Omega Inc. Full time

Job Reference JG

Company Overview

Office Location:
Calgary, Alberta.

Contract Duration: 6 Months.

Language:
English.

Key Responsibilities:


Where you fit in The digital transformation strategy requires an increasingly flexible, agile and secure IT environment in order to enable best use of data, cloud services, personalization of user experience and connectivity of devices.

Keeping our business goals and user experience in the forefront, IT has taken the decision to insource or directly procure a number of connectivity services.

By taking greater control over key aspects of connectivity we can provide our users with better user experience, speed and agility, while maintaining operational effectiveness and efficiency.

As a result, we are building a partially insourced and multi-vendor ecosystem for our connectivity products and services and will be developing new skills and capabilities.

Purpose of the IT Function is to empower the Business by finding real talent in IT, focusing on business outcomes and delivering fit for business technology solutions which enable business speed, agility and profitable growth.

Come join us on this exciting and ambitious journey.

What's the role? As part of the Enterprise Technology Services and Operations organisation whose mission is to provide secure and reliable enterprise wide IT services globally, your role as Telecommunication Network Engineer as part of the Traffic Engineering department will focus on delivery of Connectivity services which includes local and wide area networks, network security, voice services and associated technology.

You will play a critical role in ensuring Enterprise Technology Services and Operations Management (ETSOM) meets operational performance expectations by:

  • Providing technical expertise supporting support groups to resolve complex issues and incidents on a global scale (around 70 countries)
  • Making proactive/predictive and preemptive interventions including the use of data and analytics
  • Providing strong steer for future tooling requirements to embrace Automation using Data & Analytics
  • Developing and sustaining the required technical skills
  • Ensuring relevant ITIL processes are effective across internal and external organizational boundaries
  • Supporting Traffic Engineering manager and ETSOM staff in developing their technical knowledge in relevant services. What we need from you? We're keen to hear from IT professionals who have a bachelor's or master's degree, preferably in Information Technology, Computer Science, Telecommunications or equivalent work experience.
Beyond that, we'd hope to see as many of the following as possible on your CV:

  • Extensive experience (10 year +) in corporate IT specifically in Networking (Deep networking experience (routing/switching, performance tuning, voice technologies and cloud hosting)
  • A Cisco CCNP or CCIE, Aruba ACEX, Palo Alto PCNSE, ZScaler ZCCA-PA, F5 Certified Technology Specialist and/or any equivalent certifications is required to fulfil this role
  • Ability to solve technical operational issues & problems in data and voice networking on L3 level / ITIL Tier
  • Available to perform standby duties / work in weekends
  • Good communication, presentation, and stakeholder management skills.

We thank all applicants for applying, however only those considered for an interview will be contacted directly

INDSO
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