Relief Customer Service Rep

2 weeks ago

Burnaby, British Columbia, Canada Canadian Linen Quebec Linge Full time $33


WHO WE ARECanadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry.

From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.


WHY CHOOSE US?Job stability:
Canadian Linen has been employing people for over 95 yearsCompetitive pay rate + commissionGreat benefits and employee assistance programRetirement Savings PlanOngoing training and mentoringGreat teammates and collaborative work environmentCareer growth opportunitiesTHE ROLEIf you enjoy working on various routes, physical work, driving and customer service, then this role is for you Canadian Linen seeks a driven Relief Customer Service Representative to take charge of delivering exceptional service and managing accounts for our valued clients

What you'll do:


As a Relief Customer Service Representative, you'll embark on a multifaceted journey involving physical work, driving multiple routes, delivery, and customer service.

Delivery Route Operations and Safety ProceduresNavigate multiple delivery routes across Lower Mainland, ensuring timely and safe deliveries within an established customer base.

Work different routes/areas and schedules depending on the route that needs to be filled.

Work a schedule that is 40+ hours a week and varies each week from Monday to Sunday, starting as early as 4am and finishing as late as 8pm.

Shifts each week vary from 4x10 to 8x5 depending on the route that needs to be filled.
Conduct thorough inspections and maintenance of company delivery vehicle and equipment, promptly reporting any issues.
Load delivery vehicle meticulously, anticipating and addressing product shortfalls before departure.
Employ safe lifting techniques, prioritizing the secure movement of goods.
Drive truck safely to designated customer locations, executing deliveries efficiently.
Product Delivery and PickupDeliver and retrieve uniforms, linens, towels, mats, cleaning products, and other rental items.
Confirm accurate delivery quantities for each customer, reviewing inventories and storage areas during each visit.
Collect soiled goods and organize them securely in the vehicle.
Customer Service and SalesSecure electronic signatures for invoices and collect necessary payments.
Foster consistent communication with key customer contacts, building rapport and adding value during each delivery.
Seek feedback from customers to enhance service levels, addressing inquiries and concerns proactively and timely.
Consult with customers on additional product options, involving the manager for complex opportunities.
Collaborate weekly with the manager to devise solutions for current customer needs, identifying opportunities for cross-selling new products.

Post-Delivery Procedures, Reporting, and Professional StandardsUnload and organize soiled goods upon return to the branch, ensuring a neat and orderly vehicle.

Report any vehicle accidents, mechanical issues, or malfunctions promptly.
Maintain the vehicle in a tidy manner and reconcile all delivery data accurately during the route settlement process.
Demonstrate and develop competencies aligned with the role.
Uphold company values of integrity, respect, responsibility, and trust steadfastly.

We are looking for individuals who have:
Availability to work a flexible work schedule and a route that could vary each week.
A High School Diploma.
A valid driver's license with a clean driving record (Driver's Abstract required).Experience in physically demanding roles with heavy lifting.
Proven experience in customer service, sales, and delivery services.
A track record of punctual work attendance.
Customer-focused and detail-oriented attributes.
Excellent communication and interpersonal skills.
Lifting ability of 25 lbs. to load/unload product from truck without assistance and occasionally 50+ lbs. This position requires bending, squatting, climbing, and reaching.

Compensation:

The hourly rate that Canadian Linen and Uniform Service reasonably expects to pay for this position is $32.93 per hour, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

We thank all candidates for their interest. However, only those selected for a telephone interview will be contacted.
Canadian Linen & Uniform Service Corp. is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all.

We recognize that our future success depends on the perspectives and contributions of all our employees their diverse backgrounds, abilities and experiences make our business stronger.

If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

  • Relief Pharmacist

    4 weeks ago

    Burnaby, British Columbia, Canada Walmart Canada Full time

    Position Summary...The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.What you'll do...Ensure excellent patient experience, locate merchandise on the sales floor.Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.Accept...

  • Relief Pharmacist

    2 weeks ago

    Burnaby, British Columbia, Canada Walmart Canada Full time

    Position Summary...The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.What you'll do...Ensure excellent patient experience, locate merchandise on the sales floor.Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.Accept...

  • Relief Pharmacist

    4 weeks ago

    Burnaby, British Columbia, Canada Walmart Canada Full time

    Position Summary...The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.What you'll do...Ensure excellent patient experience, locate merchandise on the sales floor.Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.Accept...

  • General Relief

    2 weeks ago

    Burnaby, British Columbia, Canada Agropur Full time

    Job Type:RegularWorking in a cooler/freezer environment, the General Relief (warehouse person) prepares customer orders, loads trucks, rotates and replenishes stock, cleans and does other duties including inventory.Working with a team or independently the incumbent will also use an in floor track system, fork-lift, pallet jacks, and reach jacks.Class One is...

  • Full-time Relief Pharmacists

    2 weeks ago

    Burnaby, British Columbia, Canada Shoppers Drug Mart Pharmaprix Full time $90

    Relief Pharmacist (Travel Opportunity) Manage the operations of the Pharmacy while on duty Provide consultation to customers and health care providers Practice to full scope in providing professional services Dispense medication and assist in maintaining the dispensary Pharmacy and Customer Service Acknowledge all customers approaching the...

  • Relief Sorter/driver

    2 weeks ago

    Burnaby, British Columbia, Canada Purolator Full time

    _It's not a packageIt's a promise_:As Canada's leading integrated freight, package, and logistics provider, we've been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver - it's all possible because of our people. So,...

  • Sorter & Courier Relief

    2 weeks ago

    Burnaby, British Columbia, Canada Purolator Inc Full time

    It's not a package. It's a promise. As Canada's leading integrated freight, package, and logistics provider, we've been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you . The places we go, the elements we brave, the promises we deliver – it's all possible because of our people ....

  • Sorter & Courier Relief

    2 weeks ago

    Burnaby, British Columbia, Canada Purolator Full time $21

    It's not a package. It's a promise(R). As Canada's leading integrated freight, package, and logistics provider, we've been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it's all possible because of our people. So,...

  • Relief Cashier Supervisor

    2 weeks ago

    Burnaby, British Columbia, Canada Grand Villa Casino Full time

    Job Type: ReliefWho We AreGateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming companies in Canada. Operating in British Columbia, Edmonton and Ontario, Gateway has over 6,000 employees and operates 25 gaming properties with more than 280 tables, over 9,600 slots, 68 restaurants and bars and 272 hotel rooms....

  • Pizza Cook/customer Service

    2 weeks ago

    Burnaby, British Columbia, Canada Wild Flour Pizza Co Full time

    About Wild Flour Pizza CoWild Flour Pizza Co is a sourdough pizza shop in North Burnaby. Our focus is serving consistent and delicious pizzas built on a house-made sourdough crust. We take a lot of care in everything we do, from prepping most of our ingredients from-scratch in-house, to actually preparing and cooking the pizzas.We are looking to hire...

  • Pizza Cook/customer Service

    2 weeks ago

    Burnaby, British Columbia, Canada Wild Flour Pizza Co Full time

    About Wild Flour Pizza CoWild Flour Pizza Co is a sourdough pizza shop in North Burnaby. Our focus is serving consistent and delicious pizzas built on a house-made sourdough crust. We take a lot of care in everything we do, from prepping most of our ingredients from-scratch in-house, to actually preparing and cooking the pizzas.We are looking to hire...

  • Client Services Rep

    2 weeks ago

    Burnaby, British Columbia, Canada City of Burnaby Full time

    Senior Customer Service Assistant Duration: Regular Full Time Schedule: 70 hours bi-weekly; Monday to Friday from 8:00AM – 4:45PM (Nine-Day Fortnight)The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. This is moderately complex clerical work involving the provision and overseeing...

  • Customer Experience Representative

    2 weeks ago

    Burnaby, British Columbia, Canada Mustang Survival Corp. Full time

    WHO WE AREMustang Survival is a division of The Wing Group of Companies. The Mustang Survival brand represents leading edge extreme environmental protection for elite users including rescue workers, coast guard, fighter jet pilots, fishermen, sailors, paddlers, and even NASA astronauts. Our mission is bold, "We Save Lives for a Living", and requires...

  • Design Rep

    2 weeks ago

    Burnaby, British Columbia, Canada BC Hydro Full time

    Powered by water... and by people like youProviding clean electricity to 4 million customers takes a diverse workforce and that's where you comein. We need your talent to help us build major projects to meet growing demand. To help ourcustomers find clean energy solutions for their homes and businesses and to be ready to respondduring storms and outages to...

  • Customer Service

    2 weeks ago

    Burnaby, British Columbia, Canada BlueBits Technologies inc Full time

    Customer SupportJob descriptionAbout CompanyAt Bluebits, we offer tremendous opportunities in developing your expertise, honing your skill sets, and building your career alongside a team of passionate, empowered, and engaged industry professionals. Bluebits is proud to offer a caring, open-minded, diverse working environment.Bluebits Technologies is...

  • Sales Rep

    2 weeks ago

    Burnaby, British Columbia, Canada A1 Windows Full time

    A1 Windows has been servicing the lower mainland since 1992.In 2005 we moved to our current factory location on a 3- acre site strategically located in central Burnaby.Since that time A1 Windows has continued its growth to become a full-service, independent window manufacturer and installer specializing in residential, commercial and multi-family window...

  • Customer Service Supervisor

    2 weeks ago

    Burnaby, British Columbia, Canada MT Talent Full time

    Customer Service Supervisor We are seeking an Inside Sales/Customer Service Supervisor to join our client's team in Burnaby. This full-time role is ideal for a customer-oriented professional with leadership skills, offering an opportunity to work with a successful medium-sized manufacturing company. The role involves providing excellent customer service...

  • Customer Service Representative

    2 weeks ago

    Burnaby, British Columbia, Canada COSENTINO Full time

    Burnaby, CAWhat are we looking for:What you will do:As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, orders confirmations,...

  • Customer Service Representative

    2 weeks ago

    Burnaby, British Columbia, Canada PHSA Full time

    Customer Service RepresentativeCustomer Care, BC Clinical & Support ServicesBurnabyWhat you'll do Records support calls into a database for reporting. Collects, compiles and summarizes information on requests and prepares regular reports. Orients customers on how to submit accurate requisitions. When requested by purchasing staff, forward purchase...

  • Customer Service Representative

    2 weeks ago

    Burnaby, British Columbia, Canada Handyman Connection of Metro Vancouver, BC Full time

    Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our...