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Counter/inside Sales Representative
1 week ago
Scope of the Position
The Inside Sales/Counter Representative is responsible for looking after all customers coming into the facility to place/ pick up an order, incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs.
The Inside Sales/Counter Rep will prepare and maintain sales order master files, customer lists, purchase orders with receipts, and make routine decisions according to company policies and guidelines.
Major Responsibilities:
- Handle incoming and outgoing customer calls in a professional manner
- Responsible for handling customer service requests which include order picking, order entry, pricing, order maintenance etc.
- Assist and support Account Managers with customer orders and requests
- Responsible for quoting customers
- Deal with productrelated problems that customers may have, such as defective products and the return of products
- Responsible for spec products for customers
- Responsible for carrying out any other duties assigned by management
Skills and Qualifications:
- 24 years experience working in the electrical industry or equivalent knowledge
- High level of accuracy and attention to detail
- Excellent written communication skills and professional phone manners
- Able to work in a fastpaced environment
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- What are your salary expectations?
Experience:
Electrical Industry: 1 year (required)
- Counter sales: 1 year (required)
- Inside sales: 1 year (required)
Work Location:
In person
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