Technical Lead, Software Developer

2 weeks ago

Toronto, Ontario, Canada Messagepoint Full time

About Us:
Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario.

We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.

Our award-winning platform gives non-technical business users such as marketers, CX teams and product owners intelligent control over the content in customer communications to achieve unparalleled personalization, relevancy, brand consistency, and compliance.

Only Messagepoint harnesses AI-powered Content Intelligence to automate and simplify the process of migrating, optimizing, authoring and managing business-critical on-demand, interactive and batch communications across all platforms and channels.

Founded in 1998 as Prinova, Messagepoint has grown from its beginnings as a top global Customer Communications Management (CCM) integrator, to become a leader in the space due to our unique ability to intelligently manage content.

As a Lead Software Developer at Messagepoint, you will lead the design, development, and management of our Healthcare data applications.

Your primary responsibility will be to ensure the secure and efficient processing of customer data and enabling the management of this data through a UI.

You will work with a talented cross-functional team and influence the technology stack and architectural decisions.

This role gives the opportunity to work remotely or in a hybrid environment if you are within commuting distance of our Toronto, Ontario headquarters.

Full Stack Software Lifecycle Management : Lead and participate in all phases of the software development lifecycle, including design, development, testing, deployment, and maintenance.


Architectural Design :
Lead and design scalable, resilient, and secure software solutions for processing sensitive customer data.

Coding :
Write high-quality, maintainable code using Python and JavaScript ensuring adherence to coding standards and best practices.
Implement security measures to protect sensitive customer data, including encryption, access controls, and vulnerability assessments.

Performance Optimization :
Identify and resolve performance bottlenecks, ensuring the service operates efficiently and meets performance targets.
Create and maintain clear and comprehensive technical documentation for code, APIs, and system architecture.

Collaboration :
Work closely with cross-functional teams, including product managers and DevOps, to deliver high-quality software on time.

Mentorship :
Provide guidance and mentorship to junior developers, fostering their growth and development.

Bachelor's or Master's degree in computer science or a related field, or equivalent work experience.
Proven experience (3+ years) as a software developer with expertise in different programming languages including JavaScript and Python.
Experience with secure coding practices and a strong commitment to data security.
A passion and pride of ownership for technology, software development, and delivering exceptional software products.

A high degree of intellectual curiosity and ability to learn and apply new concepts and technologies in a wide variety of software development fields.

looks beyond the obvious to see root cause issues and creative solutions.
Prior experience with Medicare Advantage benefit data is a plus.

Messagepoint is an Equal Opportunity Employer and encourages diversity and inclusion in the workplace.

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