Patient Coordinator

2 weeks ago


Burlington, Ontario, Canada GraceMed Full time

Patient Partnerships, One Coordinator at a Time: Join Our Team GraceMed Downtown Burlington is looking for a
Patient Coordinator to join our team

GraceMed is a growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, and medical-grade skincare in multiple locations. Our purpose is to help a growing number of patients realize their true self, whether through cosmetic surgery and dermatology. We are a caring organization with world-class medical professionals, that incorporates state-of-the-art technology with industry-leading procedures to provide best-in-class care for patients.

Why Join Our Team:

- **_

Rewards that grow:
_** Competitive compensation. Team member group benefits program plus discounts on medical-grade skin care and aesthetic services.
-
_ Strength in harmony__:_ Warm and personable team-based atmosphere. Work alongside a team of skilled professionals with access to a variety of treatments to help our patients achieve exceptional outcomes.
-
_ Learn from the best:_ Elevate your skills by staying at the forefront of the industry. Access ongoing training and development opportunities.

What you'll do:

  • Welcoming and checking in patients upon their arrival to the clinic and providing worldclass service to ensure patient comfort.
  • Answering calls and responding to messages, providing information relevant to the inquiry.
  • Knowledge of procedures and products, and sharing treatment information with patients professionally and confidently.
  • Actively sharing marketing initiatives and promotions with patients to provide an excellent patient experience with full service and sales support.
  • Processing patients' payments and scheduling reoccurring and follow up appointments.
  • Conducting confirmation of appointment and retention phone calls.
  • Address patients' questions and concerns about treatments and products.
  • Responds and resolves issues and concerns with patient and, escalating concerns to the Clinic Manager, as needed.
  • Providing feedback and suggestions to Clinic Manager to improve Patient Experience.
  • Supporting with inventory management and supply ordering.
  • Other responsibilities, as required.

What you will bring along:


To be successful in this role, you are someone who's focused on patient care and customer service and preferably have worked within or is passionate about the integrative medical field.


  • At least 2 years' related experience in health, beauty and wellness industry or medical receptionist.
  • Previous experience working in a private medical, dental or optometry practice, and/or beauty/skincare sales is preferred.
  • Exceptional customer service skills.
  • Experience with pointofsale transactions is an asset.
  • Experience with provincial and insurance billings would be viewed favorably.
  • Open and honest communication and strong relationship
- building skills.

  • Dedication to maintaining confidentiality of all patient records.
  • Part-Time, 12 month contract to cover a parental leave. Weekend availability is required.

  • Intake Coordinator

    2 weeks ago


    Burlington, Ontario, Canada pt Health Full time

    Intake Coordinator – Customer Contact Centre Location: Remote-based office within Ontario, Canada Status: Permanent full time Schedule: The Customer Contact Centre is open between 8am-9pm EST Monday-Friday; Rotating weekly shifts , rotating Saturdays. 8 hour daily shifts will vary throughout the week during this timeframe The Intake Coordinator...


  • Burlington, Ontario, Canada Air Liquide Full time

    Company presentationRespiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our...

  • Project Coordinator

    2 weeks ago


    Burlington, Ontario, Canada Joseph Brant Hospital Full time

    Posted Date:***- 2/14/2023Closing Date:***- 2/21/2023Functional Discipline:***- Redevelopment- Job Posting #: 20378- Position Available: Coop Student - Project Coordinator Status: Temporary Full-Time (37.5 hours per week) Department: Redevelopment Union: Non-Union Shifts: Days (Monday-Friday *Hours flexible to operational needs) ABOUT JOSEPH BRANT...


  • Burlington, Ontario, Canada Examworks Group, Inc. Full time

    Overview:Medaca is looking for a Bilingual Case Coordinator (internally called a Early Intervention Specialist) to join our teamThe Bilingual Case Coordinator assumes primary responsibility in the management and administration of an assigned caseload. The EIS is responsible for developing and maintaining strong professional relationships with case managers,...


  • Burlington, Ontario, Canada Thermo Fisher Scientific Full time

    Lead Sales Operations CoordinatorHow will you make an impact?When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe and you'll be valued and recognized for your performance. With dedicated managers and inspiring...


  • Burlington, Ontario, Canada Joseph Brant Hospital Full time

    Posted Date:***- 7/19/2023Closing Date:***- 8/2/2023Functional Discipline:***- Employee Health Services- Posting Number: 20422- Position Available: Attendance and Abilities Coordinator Status: Regular Full-Time Department: Employee Health Services Union: Non-Union Shifts:Days Hourly Rate: $ $42.76/hr- ABOUT JOSEPH BRANT HOSPITAL: Joseph Brant Hospital (JBH)...


  • Burlington, Ontario, Canada Dentalook Full time

    Are you a dental administrator, scrolling to find your next opportunity for growth? Well, we have it.Dentalook is a network of practices looking for a strong dental administrator who understands phone etiquette and insurance billing to join our next Call Centre.This innovative position is your opportunity to be the leader you want to be. You would be joining...


  • Burlington, Ontario, Canada Medisen Inc. Full time

    Job Overview:As an experienced Medical Administrative Assistant at our facility, you will play a vital role in ensuring the efficient and smooth operation of our clinic. You will be responsible for managing administrative tasks, coordinating patient appointments, and providing excellent customer service to our patients and their families.Responsibilities may...


  • Burlington, Ontario, Canada Innomar Strategies Full time

    Pharmacy Shipping Coordinator page is loaded Pharmacy Shipping Coordinator Apply locations Burlington, ON time type Full time posted on Posted Yesterday job requisition id R249245 Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us...

  • Care Concierge

    2 weeks ago


    Burlington, Ontario, Canada Shoppers Drug Mart Pharmaprix Full time

    Location:1450 Headon Road, Burlington, Ontario, L7M 3Z5Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Why this role is important?SUMMARY:The Care Concierge plays an integral role in seamlessly integrating the new pharmacy care clinic...

  • Dental Concierge

    2 weeks ago


    Burlington, Ontario, Canada Anytime Dental Full time

    CompensationAs they are integral to the office, we pay our Dental Concierge $30/hour, to ensure we recruit the highest caliber people to join the Anytime Dental team.About the RoleAbout our Clinics within Anytime Dental GroupWe're a fast growing, newly established company that has eight clinics throughout Ontario, with four additional clinics being built...

  • Project Analyst

    2 weeks ago


    Burlington, Ontario, Canada SRA Staffing Full time

    We are looking for Project Analyst with Healthcare industry experience Our client leads the planning and coordinates the integration of patient-centered clinical and preventive health services. The organization also delivers some province-wide health services and supports centralized administrative and business functions. With over 12,000 interdisciplinary...

  • Dental Receptionist

    2 weeks ago


    Burlington, Ontario, Canada Dentology Dentists Full time

    Job Overview:Duties: Greet patients and visitors in a professional and friendly manner Answer phone calls, schedule appointments, and manage patient inquiries Maintain electronic medical records accurately and efficiently Coordinate with dental staff to ensure seamless patient care Handle billing and insurance claims processing Assist with administrative...


  • Burlington, Ontario, Canada Medical Facilities of America Full time

    Nursing is what we do Alamance Health Care Center is currently seeking an RN House Supervisor for our 180 bed skilled nursing and rehabilitation center in Burlington . We're looking for caring, warm-hearted nurses who are seeking an opportunity to do meaningful work, an opportunity to put a personal touch on improving the lives of others. Our nurses...

  • Dental Administrator

    2 weeks ago


    Burlington, Ontario, Canada Lakeside Family Dental Full time

    Come join our strong, growing team at Lakeside Family DentalOur Family owned office is looking for a Dental Patient Coordinator who will be responsible for optimizing patient experience and care. The person we want loves interacting with patients, comfortable with phone communication and can work with a team.If you are a positive individual who is...

  • Dental Assistant

    2 weeks ago


    Burlington, Ontario, Canada Dentistry at the Grove Full time

    Requirements: Registered Level II Dental Assistant (required) HARP Certification (required) Critical thinker Must have excellent command of written and spoken English Genuine love of people Enthusiastic about providing high quality customer serviceResponsibilities: Coordination of daily clinical team and patient flow Welcoming/COVID screening/seating...

  • Office Administrator

    2 weeks ago


    Burlington, Ontario, Canada Pillars of Wellness Full time

    An opportunity to work with healthcare practitioners in a collaborative setting and with a learning attitude.The position includes 3 days a week with an opportunity to grow to a full-time position.The ideal applicant is someone with an experienced working as an office adminstrator in a private clinic setting.Who We Are:An integrated care clinic offering...

  • Care Coordinator

    2 weeks ago


    Burlington, Ontario, Canada Cencora Full time

    What you will be doingPRIMARY DUTIES AND RESPONSIBILITIES:_ Assist Pharmacist or the Registered Pharmacy Technician in filling prescriptions; Assist patients picking up prescriptions; Enter, scan and process prescriptions using Kroll Pharmacy software Maintain accurate data in pharmacy files and computer drives; Verify that customer receives correct...


  • Burlington, Ontario, Canada Jack Nathan Functional Health Full time

    POSITION OBJECTIVE:The Medical Office Administrator is primarily responsible for supporting the day-to-day overall operation of the clinic and organizing the medical facility's functions. Through excellent organizational and communication skills, along with a service focus attitude. The Medical Office Administrator ensures that the clients are given high...


  • Burlington, Ontario, Canada HCCSS Hamilton Niagara Haldimand Brant | SSDMC de HNHB Full time

    Job Description:_CARE AND BE CARED FOR - THIS IS YOUR HOME_:If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. **We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario...