Senior Manager

2 weeks ago


Montreal, Quebec, Canada Larsen & Toubro Infotech Ltd Full time

Senior Manager - Business Analysis

Job Req Id:

Job Title: SALESFORCE SENIOR FUNCTIONAL ARCHITECT

Work Location: Montreal, Quebec, Canada

The Senior Functional Architect is responsible for business process consulting and delivering quality service and solutions to clients by understanding client needs and implementing a solution that provides successful results and outcomes for the client. This position acts as a liaison between technical and non-technical staff to ensure the solution meets the client's business needs and completed to Magnet360 and Mindtree's highest standards.

Successful Salesforce Senior Functional Architects not only have a depth and breadth of understanding Salesforce technology, but are also able to maximize technology's benefit by applying business value in context and communicating solutions and options to various levels within our clients' organizations. Individuals who are innovative, creative, curious, detailed, and solution driven are best fits for this role.

Collaborate with team to understand project requirements and translate those requirements into clear and comprehensive user stories. Assist planning and coordination to keep the project on track. Develop proposed solutions to clients and prospects by articulating approach and strategy as it directly relates to meeting project and business objectives. Drive soft-sales (up-selling opportunities) or articulate these opportunities to the appropriate channels. Exceed expectations of the customer by providing a high-quality solutions and service, in order to create a mutually beneficial outcome. Understand the intended audiences for the solution, purpose of engaging these audiences, and validate against objectives and success metrics. Communicate project status updates and elevate project concerns to Project Manager Provide future-looking solutions and recommendations based on forthcoming Salesforce releases. Identify and communicate internal and project process improvement opportunities. Participate in and lead client facing Sprint demo(s). Keep current on new technologies as they relate to Salesforce and general application development. Manage and maintain a collaborative working relationship with clients and consistently deliver high-quality services. Participate in project closure and "lessons learned" debrief process. Help to ensure project(s) achieve their intended results. Bring forward recommendations on projects to achieve even greater results. Improvement to and maintenance of project processes and templates.

Desired Candidate Profile

Ability to think on your feet and learn new things quickly. 6+ years consulting/professional services experience. Consulting experience with emphasis on business processes, organizational change management, training and user adoption preferred. Excellent communication skills (written, verbal and visual) with the ability to interface with clients and internal team members at all levels (executive to staff). Expertise executing and leading a development project. Ability to gather and prioritize requirements and adapt to shifting priorities. Ability to lead client facing meetings including working sessions, demos, and requirements gathering. Understanding of Agile methodologies, especially prioritization and management of flexible scope Experience collaborating with offshore resources preferred. Excellent relationship management and interpersonal skills Possess extensive experience and judgment in planning for and accomplishing goals. Mentor other members of the project team. Ability to travel up to 80% preferred.

Technical Expertise

4+ years Salesforce, cross-cloud platform configuration or development experience or equivalent CRM experience.

Preferable Technical Experience

N/A

Educational Qualifications

College degree or equivalent is preferred.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):

Benefits and Perks:

Comprehensive Medical Plan Covering Medical, Dental, Vision

Short Term and Long-Term Disability Coverage

401(k) Plan with Company match

Life Insurance

Vacation Time, Sick Leave, Paid Holidays

Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Safe return to office:

In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

Min Salary: Max Salary:

Job Segment: Business Process, Developer, Change Management, Relationship Manager, Business Analyst, Management, Technology, Customer Service


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