Operations Consultant

1 week ago


Québec, Quebec, Canada Carpedia International Full time
Operations Consultant (Bilingual)(Fiche de poste en Français à suivre)Carpedia International is an operations-based management consulting firm where our teams have an opportunity to implement tangible and sustainable behavior, management system, and process changes to better align our client-organizations. We offer an environment where talented, results-oriented, and passionate learners can thrive. If you are motivated by seeing the tangible results of your work and if you prefer taking an "on-the-ground" approach to client-delivery, then you've found the right place. For over 29 years we've worked across numerous industries, in countries around the world, to deliver measurable results. We have worked with some of the world's leading companies in all industries including (but not limited to) financial services, manufacturing, hospitality, healthcare, retail, and logistics. With no capital investment required from our clients, project teams are embedded within an organization full-time using only the assets already deployed to achieve results on predetermined timelines and cost. At Carpedia, we deliver Results, not Reports.Whether you're a recent graduate or an experienced professional, Carpedia International offers exciting, challenging, and rewarding career opportunities. We are continuously looking to add talented individuals to our Operations team as Management Consultants. As part of our Operations team, Consultants work 100% on site with our clients at leading companies throughout North America. The successful candidate will be responsible for:
  • Analyzing and redesigning work processes and management systems using interviews, observations, data analysis, and various analytical techniques to identify performance and productivity barriers.
  • Working directly on-site with our clients and building relationships with client managers to train, coach and influence them to change the way they work.
  • Providing support to client managers to implement changes and ensure they generate measurable financial results.
  • Design reporting tools that allow increased visibility within the business and enhanced management controls.
We are looking for people whoenjoy seeing the tangible, measurable results of their work; enjoy working in a team environment; have a focus on continuous process improvement and change management; enjoy the hands-on nature of the work; and have no problems travelling 100% of the time. Our teams work across North America in smaller project teams, collaborating with clients to remove barriers to their performance and helping them achieve sustainable bottom-line results.Requirements:
  • Minimum Bachelor's degree required (business education preferred).
  • Excellent communication and presentation skills to effectively convey complex business ideas across all levels in an organization. English is a requirement; French and Spanish are an asset.
  • Strong business acumen and demonstrated experience in leadership/coaching.
  • Advanced analytical and solutioning skills with a high attention to detail.
  • Willingness to travel 4-5 days/week across North America and occasionally on international assignments.
  • *NOTE: All employees are required to have a valid passport and be eligible to qualify for a TN work visa under NAFTA (must be a Canadian, American or Mexican citizen).
  • Excellent MS Office skills (Excel, Word, PowerPoint)
Carpedia is dedicated to creating and maintaining a work environment that promotes respect, equality, diversity and dignity. We strive to eliminate employment barriers and encourage a workplace based on the principles that align with our company values and promote positive employee practices. Candidates requiring accommodation during any stage of our selection process should advise us of this; we will strive to find a suitable means to meet your needs.While we appreciate the interest of all candidates, only those selected for an interview will be contacted.Consultant - Opérations (Bilingue)Carpedia International est une firme de consultation en gestion basées sur les opérations. Nos équipes ont l'opportunité d'implanter des changements de comportements, des systèmes de gestion et des améliorations de processus tangibles et durables permettant d'aligner les objectifs de nos clients avec leurs opérations. Nous offrons un environnement de travail parmi lequel ceux qui désirent apprendre et évoluer dans un milieu axé sur les résultats peuvent s'épanouir. Si vous êtes motivé(e) par la réalisation concrète de vos efforts et aimez travailler directement avec les gens « sur le plancher » pour y arriver, vous êtes à la bonne place.Depuis plus de 29 ans, nous travaillons au sein de multiples industries, dans plusieurs pays à travers le monde, et y livrons des résultats quantifiables. Nous avons travaillé avec des entreprises de renommée mondiale dans des milieux incluant, entre autres, les services financiers, le domaine manufacturier, les services de santé, la vente au détail et des entreprises de transport et logistique. Nos équipes de projet s'imbriquent aux organisations, afin de développer et déployer des solutions qui permettent à nos clients d'atteindre les résultats attendus, selon les frais établis et dans les délais prescrits. Ces résultats sont atteints en utilisant les ressources à leur disposition, sans exiger d'investissement en capital. Chez Carpedia, nous livrons des résultats, et non des rapports.Nous sommes continuellement à la recherche de personnes talentueuses pour se joindre à notre équipe Opérations en tant que Consultant en gestion. Faire partie de l'équipe Opérations signifie travailler à 100% sur le terrain avec nos clients, au sein de leur entreprise, partout en Amérique du Nord.La personne retenue aura comme responsabilités :
  • L'analyse et la refonte de processus de travail et d'outils de gestion au moyen d'entrevues, d'observations, d'analyse de données et d'autres techniques analytiques, afin d'identifier les obstacles à la productivité et la performance.
  • Un travail direct avec nos clients et le développement de liens avec leur équipe de gestion, ce qui permettra de mieux les coacher et de leur donner la formation pour les outiller et les orienter vers les changements de comportements nécessaires.
  • Le support aux gestionnaires, à travers la gestion et l'implantation du changement, menant à la réalisation des objectifs financiers mesurables établis.
  • La conception d'outils d'analyse et de rapports qui améliorent la visibilité, le contrôle et la gestion de la performance.
Nous sommes à la recherche d'individus qui apprécient la réalisation tangible de leurs efforts; aiment travailler en équipe; mettent l'accent sur l'amélioration continue et apprécient l'aspect pratique des tâches qui y sont reliées; n'ont pas problème à être sur la route à temps plein.Les exigences:
  • Un baccalauréat est requis. Les disciplines de gestion des affaires sont préférables.
  • D'excellentes aptitudes à communiquer à l'oral et à l'écrit. Les candidats doivent maîtriser l'anglais. La maîtrise du français et de l'espagnol sont des atouts considérables.
  • De l'expérience professionnelle et détenir le sens des affaires.
  • Une présentation impeccable et l'habilité de communiquer de façon efficace avec les membres des différents niveaux d'une organisation.
  • Une capacité d'analyse avancée et une grande attention aux détails.
  • La capacité de voyager et d'être en déplacement 100% du temps, et ce, à travers l'Amérique du Nord ou à l'étranger.
  • *NOTE : Tous les employé(e)s doivent détenir un passeport valide et être éligibles à l'obtention d'un visa de travail dans le cadre de l'ALENA (et doivent donc avoir la citoyenneté Canadienne, Américaine ou Mexicaine).
  • Des compétences avancées pour l'utilisation des applications de la suite Office (Excel, Word, Powerpoint)
Carpedia est dédié à la création et au maintien d'un environnement qui fait la promotion du respect, de l'égalité, de la diversité et de la dignité. Nous aspirons à l'élimination des obstacles à l'emploi et encourageons un milieu de travail axé sur les principes et les valeurs de notre entreprise, un milieu qui promeut des pratiques d'emploi positives. Les candidats ayant besoin d'hébergement durant le processus d'embauche devraient nous en aviser; nous nous efforcerons de trouver des solutions leur convenant.Malgré notre grande appréciation de l'intérêt porté par tous, seuls les candidats sélectionnés pour une entrevue seront contactés.
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