Client Service Representative

2 weeks ago


Richmond Hill, Ontario, Canada Bayview Seven Animal Hospital Full time
Join Our Team at Bayview Seven Animal Hospital


Are you an enthusiastic and responsible individual with a passion for creating a warm and welcoming environment for pet parents? Bayview Seven Animal Hospital is seeking a self-motivated team player with excellent customer service skills to fill the position of Veterinary Office Assistant.


Key Responsibilities:

  • Foster a friendly and welcoming atmosphere for our valued pet parents
  • Efficiently manage a 2line phone system, track appointments, and handle bookings
  • Admit and discharge pet patients with care and attention
  • Process invoices and billing, confirming details with pet owners and managing payments
  • Schedule appointments and ensure smooth clinic operations
  • Demonstrate exceptional customer service, putting clients at ease and exceeding their expectations
  • Exhibit strong organizational skills, attention to detail, and the ability to prioritize tasks
  • Display a willingness to learn and adapt to updated medical office procedures and assist veterinary staff as needed
  • Reside within a 30minute commute from our office and possess reliable transportation
  • This is a permanent position, not a summer job.
  • MUST be 18+

Preferred Qualifications:

  • Experience with veterinary services
  • Availability to work flexible hours, including Monday to Thursday 8 am 8 pm, Friday 8 am 5 pm, and alternate weekend shifts Saturday & Sunday 10 am 3 pm
  • Ability to lift 50 lbs
  • Comfortable working with all breeds and sizes of dogs and cats
  • Previous experience with animal care, such as walking, feeding, and monitoring individual animal health, is a plus
Address: 2 Hunters Point,

Richmond Hill Phone:
We look forward to welcoming you to our team

Job Types:
Full-time, Part-time, Permanent

Pay:
$17.00-$20.00 per hour

Expected hours:
per week

Benefits:

  • Discounted or free food
  • Onsite parking
  • Store discount

Schedule:

  • Day shift
  • Weekends as needed

Experience:

Veterinary Assistant: 1 year (preferred)
Veterinary Receptionist: 1 year (preferred)
Customer Service: 1 year (preferred)

  • AVIMark: 1 year (preferred)

Work Location:
In person

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