Food Service Supervisor

2 weeks ago


Spruce Grove, Alberta, Canada McDonalds Canada Full time

Work Term:
Permanent

  • Work Language: English
  • Hours: 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years

Work site environment:

  • Noisy
  • Hot

Work setting:

  • Onsite customer service
  • Restaurant

Tasks:

  • Establish methods to meet work schedules
  • Supervise and coordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Establish work schedules

Supervision:

  • 510 people
  • Food service counter attendants and food preparers

Work conditions and physical capabilities:

  • Fastpaced environment
  • Work under pressure
  • Standing for extended periods

Personal suitability:

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player

Screening questions:

  • Are you available for shift or oncall work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Financial benefits:

  • Group insurance benefits

Other benefits:

  • Other benefits

Support for persons with disabilities:

  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees:

  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and crosscultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths:

  • Offers onthejob training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans:

  • Offers mentorship, coaching and/or networking opportunities for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Indigenous people:

  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers:

  • Applies hiring policies that discourage age discrimination
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, projectbased or seasonal work, etc.)
  • Offers phased reentry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)

Supports for visible minorities:

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and crosscultural training to create a welcoming work environment for members of visible minorities


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