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Employment Counsellor/ Mentoring Coach

3 months ago

Toronto, Ontario, Canada JVS Toronto Full time

Employment Counsellor/ Mentoring Coach, Job ID #8115:

  • Pre-arrival /Full-time / Temporary / 12 months Position / Starting April 1, 2024 / North_

Who is JVS


Our employees benefit from a group benefit plan, a friendly work environment, monthly wellness initiatives, access to an employee assistance program (EAP), opportunities for continuous learning and a variety of corporate discounts.

JVS Toronto also offers permanent employees a generous vacation package, a pension plan in addition to paid sick time, family care and wellness days.


Program Overview

Individual in this position will provide employment counselling and supports to our
pre-arrival programs like Canada InfoNet as well as other pre and post-arrival group mentoring initiatives funded by Immigration Refugees Citizenship Canada (IRCC).

Canada InfoNet is a pan-Canadian online program offering pre-arrival services to internationally educated persons. Program provides employment preparation, occupation specific mentoring and Canadian workplace culture support.

We are looking for a self-motivated individual to join our multi-lingual pre-arrival team.

This dynamic role requires effective organizational abilities, flexibility to remain client-focused while achieving program targets and the ability to coordinate with multiple project partners across Canada.

We pride ourselves on the exceptional support we offer immigrating professionals to help them successfully transition to their careers in Canada

Responsibilities of this role include:

  • Conduct intake and indepth assessments online to determine client program eligibility and create Employment Action Plans
  • Case manage clients, provide employment counselling, sector and provincespecific labour market information
  • Facilitate online job search related workshops for small groups and deliver Zoom/ GotoWebinar presentations to large audiences of clients and other stakeholders
  • Assist clients with resume building, conduct mock interviews through video calls, and provide coaching to develop the clients' skill set and knowledge; aid with adaptation to Canadian business culture
  • Research and identify potential referral sources abroad, support establishing of referral arrangements and act as a liaison with referring agents
  • Support further upgrading of JVS Toronto online mentoring platform
  • Develop manuals and online learning content for Learning Management system
  • Recruit mentors by leading information sessions and marketing the program via national outreach to employers, organizations, and social networks
  • Screen and match mentors/mentees, conduct online mentor/mentee orientation and secure mentoring matches
  • Case manage and monitor mentoring relationships to ensure mentee/mentor goals are met
  • Gather and analyze participant evaluations after program completion
  • Record and administer participant information/documentation collection
  • Collect data, tack, and analyze participants' progress, outcomes and feedback to prepare reports as required
  • Collaborate with partner agencies to support them with recruiting, onboarding and engaging mentors
  • Support the program's communication strategy by creating content for Social Media, Newsletters and other materials
Flexible hours/ evenings / weekends may be required for this position. Some travelling may be required for the position as well.

Minimum Qualifications & Experience:

  • Bachelor's degree or Post Graduate Certificate in Social Services, Human Resources, or a related field. International degrees must be evaluated for Canadian equivalency
  • 1 year experience working with newcomers or good understanding of immigration issues
  • 12 years experience in a career/ employment counselling or mentoring coach role
  • Demonstrated knowledge of mentoring, settlement, and immigration. Awareness/ knowledge of client challenges
  • Strong technical skills, comfortable with online service delivery and using technology for various activities of the program; proven ability to master new tools and technology quickly
  • Experience developing and delivering training and information sessions online, as well as creating informational content
  • Technical expertise in excel, word, online meetings and webinar tools like GoTo Webinar, MS Teams and Zoom
  • Good time management skills; experience with multitasking and ability to shift focus based on changing project needs
  • Effective verbal and written communication skills
  • Strong interpersonal skills; ability to develop and maintain relationships
  • Effective research skills and knowledge of the Canadian labour market
  • A clear Vulnerable Sector Check is required for this position
  • Fluency in a second language reflecting targeted outreach, preferred languages are Spanish or Arabic
  • Exposure to social media platforms and creating content for them
  • Qualified applicants are invited to submit their resume & covering letter _
    _here__._
  • We thank all applicants for their interest in our agency