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Stations Support Clerk

3 months ago

Pickering, Ontario, Canada Hydro One Networks Inc Full time

48503 -
Pickering -
Temporary -
8-12 months


Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers.

We have a long history in the industry with our roots dating back over 110 years to 1906.

Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario.

Today, we're focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It's an exciting time to join the team at Hydro One

General Accountabilities:

  • Process administrative information and perform data processing assignments for Stations business units to create, update and produce Zone reports and correspondence, including the input, output, verification, maintaining, manipulation, formatting and updating of data using several different computer programs, including SAP, Excel, Word, PowerPoint, Access, HOLMS and SharePoint, as well as other databases.
  • Maintain intranet documentation.
  • Perform clerical/administrative duties in support of SAP system processes.
  • Set up, monitor and maintain administrative orders.
  • Utilize appropriate cost centres and accounts, requisition and receipt material requests as required.
  • Contact customers as required to gather information in order to set up notifications in SAP.
  • Work with clients and other contacts to set up and maintain accurate employee information.
  • Input time reports, exceptions, vacation entitlement, bank time/lieu time, retirement bank, sick leave and related activities, as directed.
  • Complete paperwork for new hires, hiring hall, temps and arrange for computers and access, building access, credit cards and determine appropriate cost centre, phones, etc.
  • Complete and submit applicable forms for terminations.
  • Track, monitor and verify credit card process, according to business process expense policy adhering to deadlines for audit purposes, on behalf of cardholders. Arrange for journal transfers as required.
  • Retrieve and review a variety of control and exception reports related to SAP and follow up with appropriate contacts/supervisors for clarification and resolution of exceptions, record and act on responses, as advised.
  • Perform various clerical services including the maintenance of records and files such as catalogues, manuals, procurement card statements, printing the labels and updating the spreadsheet/records for MFA inventory.
  • File, retrieve and distribute documents as necessary.
  • Receive and distribute mail and faxes.
  • Order, replenish and maintain office supplies.
  • Photocopy, prepare and maintain reference binders, update manuals and post various communications to staff, etc.
  • Order prints, including operating diagrams, and plot, if required.
  • Process & track tool & boot allowance payments.
  • Schedule and make arrangements for meetings, conferences, face to face sessions, training sessions.
  • Book onsite/offsite meeting/conference rooms, required accommodations and travel arrangements.
  • Order coffee, lunch and confirm attendance of participants.
  • Provide assistance to the stations group by ordering consumables and FR clothing.
  • Work with supply management staff regarding material delivery dates, delivery locations, receipting, and creating new material master numbers in SAP.
  • Assist with resolution of material problems such as nondelivery, invoicing and incorrect specification.
  • Refer any problems of a complex nature to the supervisor or appropriate corporate support.
  • Coordinate calibration of tool and test instruments and maintain records as associated reports as directed.
  • Monitor tool and material expiry dates, initiate and coordinate replacement.
  • Update and submit Forward Command Post records, perform facility checks and file reports, as required.
  • Assist in identifying individuals requiring training, according to an established training matrix set out in Talent Management, including H&S, work protection, ministry required training, etc.
  • Contact external service providers to schedule training sessions, arrange for training locations and training materials to be available for scheduled training.
  • Contact external service providers for faxes, photocopiers and printers to prepare lease renewals, set up new contacts and arrange billing. Assist staff with cell phone and pager billing and exchange issues.
  • Travel to other work centres within the Zone, on occasion, to perform clerical duties.
  • Perform other duties as required.

Selection Criteria:

  • Knowledge of office principles, basic arithmetic and bookkeeping, to perform calculations and distribute accounts.
  • Knowledge of records management and technical documents.
  • Ability to prepare routine correspondence, reports and communicate effectively with others.
  • Proficiency in/keyboarding to set up and process forms, reports, etc.
  • Requires a good knowledge of computer pro