Counsellor Harm Reduction

1 week ago


Toronto, Ontario, Canada City of Toronto Full time

Job ID: 42625

Job Category:
Community & Social Services

Division & Section:
Shelter, Support & Housing Admin, SSHA Homelessness Init & Prevention Svcs

Work Location:
Seaton House, 339 George Street

Job Type & Duration:
Full-time, Temporary

Hourly Rate and Wage Grade:
$ $43.71

Shift Information:
Monday to Sunday, 35 hours per week, Rotational Shifts

Affiliation:
L79 Full-time

Number of Positions Open: 1

Posting Period: 14-Nov-2023 to 28-Nov-2023

Major Responsibilities:

  • Provides harm reduction service delivery at Seaton House Overdose Prevention Service (SHOPS) or other Shelter, Support and Housing Administration Division directly operated shelter locations
  • Monitors clients for signs and symptoms of overdose and initiates emergency response protocol as per emergency response policy and procedure. Including the administration of naloxone, oxygen, and First Aid/CPR
  • Provides supervision of drug consumption to clients using the Overdose Prevention Service.
  • Assesses clients for drug use related complications including but not limited to skin infection and abscesses and provides referral(s) as appropriate.
  • Assesses client appropriateness for initiation on opioid substitution therapy and facilitates intake or makes referrals as appropriate.
  • Distributes harm reduction supplies and provides take home naloxone to clients where appropriate.
  • Assesses client knowledge of best practices for safer drug use and provides education regarding proper drug use technique to facilitate best possible health outcomes for each client.
  • Counsels and educates clients regarding overdose prevention and management, including the use and administration of naloxone where appropriate.
  • Counsels clients regarding various needs/issues such as but not limited to: mental health crisis/trauma, sexual abuse/assault, life skills, sexuality, birth control, abortion, pregnancy, sexually transmitted diseases, grief, HIV/AIDS prevention, suicide prevention.
  • Provides referrals for sexually transmitted infections testing and healthy sexuality counselling
  • Assists client to identify needs and supports clients to develop and achieve health goals.
  • Provides immediate care in crisis situations. Accompanies and transports clients requiring emergency medical and/or psychiatric assessment to medical and withdrawal management centres. Provides patient/client history to the attending physician; facilitates entry to withdrawal management centres. Advocates for client to receive specialized services in presence of crisis or high acuity situation among team and within community.
  • Works collaboratively with the client and health care professionals to identify and resolve health issues and facilitate integration of care. Assesses need for and makes referrals to a variety of community resources.
  • Maintains client records and necessary documentation according to the policies and procedures of SSHA
  • Oversees flow and number of clients at sites and deescalates conflict.
  • Conducts infection control tasks in accordance with related policies and procedures including cleaning of drug use stations and post oxygenation areas.
  • Supports the organization and execution of workshops, training and presentations for clients and broader community related to the harm reduction and health and wellbeing. Represents the division on assigned networks and committees. Presents and participates in professional conferences and workshops.
  • Participates in inservices, interdisciplinary case conferences and team. Mentors, and provides orientation and training to new staff, community professionals, students and peers.
  • Maintains standards of practice and develops professional competence through inservice and other educational means.
  • Informs the development of program policies and procedures.
  • Supports the implementation and evaluation of various Quality Assurance and Quality Improvement initiatives/processes to ensure effective delivery, continuous improvement and enhancement of services.

Key Qualifications:

As one of the foremost pillars of harm reduction we recognize and value the importance of having staff reflect the population we serve. As such, we encourage people with lived experience to self-identify and see this as invaluable to the work of this OPS

  • Considerable experience in the provision of harm reduction, drug treatment/addiction counselling, methadone, social, health, housing and HIV/AIDS related services.
  • Considerable experience managing crises, conflict and trauma
  • Experience working from an antioppression framework including empowering engagement with people with lived experience, Indigenous Peoples, people of diverse ethnoracial backgrounds, 2SLGBTQ communities
  • Experience with positive community engagement and capacity building

You must also have:

  • Knowledge of harm reduction, HIV/AIDS and Hepatitis transmission and prevention.
  • Knowledge of addictions and harms assoc


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