Safety & Security Officer (Full Time)

2 weeks ago

Vancouver, British Columbia, Canada Shangri-La Vancouver Full time

Create moments of joy that truly matter.


Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis.

Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the city's most popular downtown areas.

With a lustrous balance of tranquil surroundings coupled with inspirational design, Shangri-La Vancouver hosts people to the colourful joys of life.

Shangri-La Vancouver has been awarded the Forbes Five-Star designation and the AAA Five Diamond rating; one of only four hotels in Canada to hold
both acclaimed ratings.

Inspired by our Asian heritage, we obsess over the guest experience and seek to deliver hospitality from the heart. Our Colleagues are our unique strength. We seek to hire and develop charismatic, dedicated, and passionate individuals to make their dream career, a reality. Join our world-class team as we pioneer new horizons.
Your Shangri-La awaits

JOB REQUIREMENTS

  • Perform tasks related to: Security and Access Control, and Occupational Health and Safety and First Aid procedures.
  • Conducts regular patrols during shifts covering the hotel spaces and public areas, per standard.
  • Prepare reports at the end of each shift including logbook entries, general occurrence, fire alarm and medical reports.
  • Responds to complaints from guests and patrons when called upon
  • Reviews CCTV footage as required, and monitors cameras as needed.
  • Ensure compliance to all provincial and federal legislation, hotel policies, standards and core practices, diligently assist with inventory controls and safety programs
  • Adhere to Emergency Response procedures, including a fire prevention program to established legal requirements.
  • Performs special investigations as required
  • Performs tasks related to crowd control and perimeter security of the building footprint, and various outlets
  • Maintains a close working relationship with all departments in the hotel.
  • Maintains ongoing communications with the Vancouver Police Department, RCMP VIP Section and any other security agencies and assists with special security arrangements for VIP visits when requested.
  • Respond to accidents/incidents, providing First Aid to Colleagues or guests, as required
  • Completes accident investigation paperwork, incident reports and first aid paperwork per WorkSafeBC requirements
  • Provides coverage to the Concierge team on overnight shifts in the Residences
  • Responsible for access control to Shangri-La Hotel Vancouver and our Residences
  • Ensure compliance to all provincial and federal legislation, hotel policies, standards and security core practices
  • Undertakes other adhoc responsibilities, as required
  • Job Requirements/Qualifications:

Education & Skill Requirements

  • Minimum 3 years previous work experience in a security or safety officer position in another hotel brand is required
  • Requires active possession of BC Security Workers License
  • Valid Level 2 or 3 Occupational First Aid License
  • Knowledge of Criminal Code and municipal bylaws
  • Typing/Basic Computer skills (MS Word, Outlook)
  • Conflict resolution skills and Decisionmaking abilities
  • Salary/Wage: $25.78/hr (after successful completion of a 3 month probationary period)
  • Job Application Process:
-
SHANGRI-LA VANCOUVER COLLEAGUE PRIVILEGES
- we enable people to live, work, play, eat, and rest well through the environments we create and the memorable experiences we deliver Our Colleagues have access to the following:_
- _Adventure to 100+ Shangri-La Hotels and Resorts with Colleague Travel perks_
- _Experience our renowned food & beverage with a special Colleague Discount_
- _Pamper yourself with discounted wellness journeys and luxury products from CHI the Spa_
- _Enjoy exclusive access to discounted theatre, cinema, and retailers through our partner programs_
- _Indulge in specialty pricing on luxurious pillowtop beds and linens through our partner programs._
- _Connect your event leads or employee referrals to earn special rewards._
- _Celebrate with your fellow Colleagues in team recognition events throughout the year._
- _Pursue your ongoing delelopment through courses and learning workshops as part of the Shangri-La Academy_
- _Pursue your own ongoing development through our education reimbursement program_
- _Secure your vehicle conveniently with access to heavily discounted monthly paid parking_
- _Eligible Colleagues receive a 25% discount on their monthly transit pass_
- _Eligible Colleagues and their families participate in our benefits program, which includes comprehensive health, dental and vision care benefits._
- _Eligible Colleagues can build retirement savings with employer support contributions._

ABOUT SHANGRI-LA HOTELS AND RESORTS

  • Shangri-La Hotels and Resorts has been established in luxury since 1971, with locations in North America, Asia, the M

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