Customer Service Representative

2 weeks ago

Toronto, Ontario, Canada thinkAG Full time $27,000 - $55,000

The physical environment for people that work in customer service is pretty relaxed. I spend most of my time at my desk and on the phone.

I make sure all our customers have a positive experience with our company.

I respond to questions quickly and in a friendly way so people walk away feeling like our company really cares what they have to say.

I give feedback about conversations I have with customers to management so we can always work on making our company better.

Potential Salary Range $27, ,000 Annually Which provinces would this job be in?

AB

BC

MB

NL

ON

PEI

QC

SK

The physical environment for people that work in customer service is pretty relaxed. I spend most of my time at my desk and on the phone.

Workplace Job Requirements & Duties
  • Respond promptly to customer questions over the phone or through email
  • Havea positive andprofessional attitude toward customers at all times
  • Understand and work to solvecustomercomplaints
  • Keeprecords of customer comments andissues
  • Enter contracts and process order forms, applications, and requests
  • Know the company's products and services inside and out so it's easyto answer questions about them
Education & Training
  • No post-secondary education is required, but employers usually like to see some customer support experience.
  • On-the-job training is often offered by employers to gain specific skills to help advance your knowledge.
Job Outlook

The job outlook for this position is considered to be fair, as experts are predicting that there will be about the same number of job openings as there are people to fill them.

Related School Subjects What words come to mind when thinking about this career? Related School Subjects Ed. Prof. et Tech. Social Studies Career Education What words come to mind when thinking about this career? Helping Office Administration Customer Service

I spend a lot of time working directly with customers to understand their needs, so feeling comfortable in that customer service role is important.

Multi-tasking

Data Processing Technicians may work on multiple projects at once. Being comfortable working on multiple projects or tasks will be important in avoiding errors with data collection or reporting.

When working with bees, it's so important to stay calm and be patient to keep the animals you're working with calm as well.

Verbal Communication

Digital agriculture can be a confusing topic, even for those working in the agriculture industry I need to ensure I explain the latest trends and recommendations in a way they can understand to make informed decisions.

All career information has been gathered from a variety of sources and compiled to provide a general idea as to what each career could entail. Agriculture in the Classroom Canada is committed to doing our best to ensure the information is current and reliable. However, we will not be liable for the accuracy of the information. Please contact us if you notice errors or would like to provide feedback.

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