Business Analyst

2 weeks ago

Montreal, Quebec, Canada National Bank of Canada Full time

Primary Locations:

Montreal, Quebec**:

Attendance:

Hybrid**:

Employee Status:

Regular**:

Schedule:

Full-time**:
National Bank is carrying out the biggest technology upgrade in its history. We're reviewing our systems and processes to simplify them and align them more closely with our clients' needs.

  • Do you enjoy working on handson projects?
  • Are you naturally inquisitive? Do you like challenging the status quo?


A career as a Business Analyst at National Bank means supporting projects with process mapping activities, carrying out various analyses (processes, data, impact, risks, issues) and informing stakeholders about the change management efforts required.

Come work on a multidisciplinary team that manages and delivers technology projects related to regulations across the Bank.

If you have boundless energy and passion for what you do, and if you like taking initiative and working with a team, read on

Your role

  • Support consumers' projects by understanding their business issues and identifying their data needs.
  • Provide all the information required to understand, interpret and influence orientations and practices with respect to the client and employee experience and source system data interpretation and integration.
  • Work closely with different IT teams and business lines.
  • Respond to complex requests from stakeholders, provide solutions and ensure satisfaction by delivering quality services.
  • Help define the client and employee experience and integrate complex IT systems.
  • Carry out feasibility studies, define the scope of projects to prioritize deliverables and negotiate product features.
  • Diagnose problem situations and help resolve issues by implementing permanent corrective measures to ensure continuous improvement.
  • Review and correct requirements, specifications, operational processes and recommendations related to the proposed solution.
  • Understand the business processes of the various projects assigned to you and document their business needs and processes.
  • Analyze the data needs of different projects.
  • Help ensure that solutions and elements of IT architecture and functional analysis are in line with our business principles.
  • Suggest alternative integration solutions.
  • Support projects with process mapping activities.
  • Perform various types of analyses (processes, data, impacts, risks, issues).
Inform stakeholders about change management efforts required.

  • Help projects draw up strategies and final acceptance test plans.


We want to contribute to your quality of life by offering you as much flexibility as possible in your work.

For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.


Your profile

  • Bachelor's degree in a related field and 7 years of relevant experience OR master's degree in a related field and 5 years of relevant experience
  • Experience in stakeholder management
  • Experience with largescale programs
  • Experience with regulatory projects
  • Experience conducting workshops
  • Experience in the banking or financial services industry, an asset
  • Knowledge of RESTful (JSON) and API services, an asset
  • Knowledge of UML modelling, an asset
  • Knowledge of Agile methodologies (Scrum, Kanban, SAFe)
  • Knowledge of Atlassian tools (JIRA, Confluence, etc.)
  • Knowledge of master data management, an asset
  • Strong sense of autonomy and organizational skills
  • Demonstrated ability to handle multiple priorities
  • Ability to work as part of a team
  • Curiosity, flexibility and openmindedness

Your benefits


In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.


  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Initiatives promoting community involvement
  • Telemedicine service
  • Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If yo

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