Booking Clerk

1 week ago

Hamilton, Ontario, Canada Hamilton Health Sciences Full time

Unit Summary

Ambulatory Care at the Hamilton General Hospital encompasses a variety of medical and surgical clinics. The clinics are administered by the Cardiac & Vascular Program and include: Cardiac Ambulatory Clinics, General Internal Medicine, Medicine Sub-Specialties, Ear Nose and Throat, General Surgery and Surgery Sub-Specialties. The Cardiac Ambulatory Clinic is comprised of multiple clinics including: Comprehensive Cardiology Clinic, Heart Function Clinic, Cardiac Device Clinic, Cardiac Arrhythmia Clinic, Cardiac Health and Rehab, Cardiac Surgery, Structural Heart and Valve Clinic.

Position Summary

The Booking Clerk provides clerical and administrative support to patients, families and those providing service and/or care and functions according to the job description for Booking Clerk.
Responsibilities include: registration, scheduling, database entry, coordinating internal and external communication, coordinating and supporting ambulatory clinic services and performing other clerical functions as required. Tasks also require using various computer programs, including but not limited to Meditech (CWS, ORM) MiReq. The Business Clerk will be working with an interdisciplinary team including nursing, allied health, physicians and learners.

Schedule Work Hours

days, evenings, weekends

This position is temporary until June 2025.

Qualifications

1. Grade 12 or equivalent
2. Graduate of community college secretarial or office administration program or equivalent office experience
3. Medical Terminology Certificate 1 and 2, subject to testing
4. Keyboarding 40 wpm, subject to testing
5. Ability to use Meditech software/modules (i.e. Community Wide Scheduling, Patient Care Inquiry, ORM and Order Entry) is required and subject to testing
6. Ability to use computer applications: Microsoft Office (i.e. Word, Excel, Outlook) is required and subject to testing
7. Minimum of 2 years recent related experience in an ambulatory clinic
8. Demonstrated effective communication, organizational, and interpersonal skills within an interdisciplinary team
9. Demonstrate ability to sit for long periods, repetitive reaching and repetitive bending
10. Commitment to a safe work environment and adherence to regulated safety activities
11. Commitment to Hamilton Health Sciences' mission, vision, and values
12. Understanding of privacy and confidentiality policies

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Employee Health Services.

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact HR Operations at , Ext for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment

Proficiency in both Official Languages, French and English, is considered an asset

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