Customer Service Associate

1 week ago


Brossard, Quebec, Canada The UPS Store #381 Full time
**English to follow**
Vous cherchez à travailler avec une équipe motivée tout en améliorant vos compétences en service à la clientèle et en gestion? Vous
- tes sur la bonne page. Le poste de représentant du Associé(e) Aux Vendes offre des horaires flexibles, une équipe solide et motivée sur laquelle vous pouvez compter et une excellente gestion pour vous former à chaque étape du processus. N'hésitez pas, postulez pour le poste maintenant avant qu'il ne soit parti
**Position en magasin**
**Bonne disponibilité variante pendant la semaine entre 9h et 18h30**. **Et disponibilité fiable pour les Samedis entre 10h et 15h Requise**. La période de formation commencera avec des quarts flexibles pendant la semaine, durant une période de 3 - 4 semaines.
**12-15 heures par semaine pour commencer**
**Bilinguisme: Bonne communication Eng/Fr orale & écrite**
**TÂCHES, EXIGENCES ET RESPONSABILITÉS**
- Apprendre les processus d'expédition à l'international; Rechercher et fournir les différents tarifs et d'autres options des services à la satisfaction du client.
- Remplir les labels d'expéditions avec precision; gérer les pick-ups et receptions de colis avec attention; emballage de colis etc..
- Disponibilité à pouvoir travailler dans 2 succursales

** **
**In store position**
**Good availability variant during the week between** **9am and 6.30pm**. **Reliable availability **for Saturdays between **10 a.m. and 3 p.m**. Required. The training period will begin with flexible shifts during the week, for a period of 3 - 4 weeks
**12-15 hours to start**
**Bilingualism: Good Eng/Fr oral & written communication**
**TASKS, REQUIREMENTS AND RESPONSIBILITIES**
- Learn international shipping processes; Research and provide different rates and other service options to the customer's satisfaction.
- Complete shipping labels accurately; manage the pick-ups and receptions of parcels with care; package packing etc.
- Availability to be able to work in 2 branches

Type d'emploi : Temps partiel, Permanent
Heures à temps partiel : 12-15 par semaine
Salaire : à partir de 14,25$ par heureAvantages:

- Réductions Tarifaires
- Stationnement sur place

Horaires de travail:

- Disponibilité la fin de semaine
- Du Lundi au Vendredi
- Quart de jour
- Quart du matin

Expérience:

- sales: 1 an (Souhaité)
- Customer service: 1 an (Obligatoire)

Langue:

- French (Obligatoire)
- English (Obligatoire)

Disponibilité:

- Travail en journée (Obligatoire)
- Travail en soirée (Souhaité)

Lieu du poste : En présentiel

**Job Type**: Part-time

**Salary**: From $14.25 per hour

Schedule:

- Day shift
- Evening shift
- Morning shift
- Weekend availability

Capacité à faire le trajet ou à déménager:

- Brossard, QC J4Z 1A6: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Obligatoire)

Formation:

- École Secondaire (Souhaité)

Expérience:

- Service à la clientèle: 1 an (Souhaité)

Work Location: In person

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