Customer Service
1 week ago
Status:
Seasonal/Full-time/Part-time
Company Profile:
We are seeking a detail oriented and accurate order entry and customer service representative. Working with a team of 5-6 staff the role requires exceptional customer service in a high-volume environment. Recording customer/client calls by inputting order detail for dispatch and billing purposes.
Qualifications:
- Numeracy and mathematical aptitude as it relates to price & quantity on orders.
- Strong attention to detail and willing to take initiative.
- Organized with the ability to prioritize tasks and work under pressure and high volumes.
Experience
- Customer service experience desired.
- Experience with Point of Entry sales systems.
- Preference will be given to those with experience in construction, landscaping, call centre and logistics
Education
- University an asset
Skills
- Strong communication skills to confidently explain information to customers and drivers
- Computer aptitude
- Organizational skills to effectively process all paperwork/products.
- Familiarity with landscaping materials and aptitude for learning product pricing/dimensions
- Comfortable in a highvolume environment.
- Achievementmotivated to work with Reimer Soils set and surpass realistic goals
Working Conditions:
Near bus route on east side of the city.
- Primarily office/trailer setting with occasional excursion into yard to meet with staff.
- Yard may become dusty/noisy at times.
Work Hours
- 7:00 am7:00 pm
- Varying/flexible shifts
- Monday to Saturday
- Potential for overtime
Job Types:
Part-time
Salary:
$15.80 per hour
Job Types:
Part-time
, Seasonal
Contract length: 6 months
Pay:
From $15.80 per hour
Expected hours:
per week
Benefits:
- Onsite parking
Flexible Language Requirement:
- French not required
Schedule:
- 4 hour shift
- Evening shift
- Every Weekend
- On call
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
Education:
- Secondary School (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location:
In person
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