Pharmacy Assistant for Customer Support Position

2 weeks ago


Burlington, Ontario, Canada Silver Fox Pharmacy Full time

Pharmacy Assistant For a Customer Support position

Responsibilities Include:

  • Answering the phone and directing customers to the appropriate person
  • Making introductory calls to all new customers
  • Entering and maintaining customer contact information in pharmacy computer software
  • Processing payments
  • Adjudicating pharmacy claims
  • Initiating thirdparty medication coverage
  • Keeping a safe, comfortable, clean work environment
  • Maintaining confidentiality and professional standards

Qualifications and Skills

  • Possess a positive team spirit
  • A friendly, professional phone manner
  • The ability to work with mínimal supervision
  • Pharmacy experience
  • Strong computer skills
  • Exceptional customer support skills
- remains calm under pressure and maintains a professional demeanor when speaking with customers.

  • Excellent organizational skills
  • Strong verbal and written communication skills

Work Location:
In person

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