Consultant en Support de Logiciel Paie H/F

2 weeks ago

Toronto, Ontario, Canada ADP Full time
TLM Support Consultant
Job purpose
Resolve software and hardware questions for clients using Time and Labor Management products. Provide solutions to meet client needs to automate the output of time and attendance calculations for payroll production.
Duties and responsibilities

Follow call handling best practices to deliver Service Excellence
Resolve inbound service requests from internal and external clients utilizing ADP Time products
Adhere to schedule as per Workforce Management
Achieve call metrics as determined by business unit
Detail client service requests in client record management system
Collaborate with internal product support partners to bring resolution to client request
Maintain knowledge and proficiency of Time and Labor Management products
Support additional ADP business partners as call volume permits
Qualifications

Bilingual French & English
Proven track record for delivering superior customer service
Aptitude to learn new software applications
Basic understanding of networks, routers, switches, IP addresses
Excellent organization and prioritization skills
Strong attention to detail
Excellent time management skills
Strong communication written and oral
Education
Post-secondary diploma or equivalent
Experience
1-2 years of customer service experience
Working conditions
Able to work between 8am-8pm EST
Diversity, Equity, Inclusion & Equal Employment Opportunity at

ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.

Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at

ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.

We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

Click to learn more about ADP's culture and our full set of values.
#J-18808-Ljbffr

  • Consultant commercial en RH F/H

    2 weeks ago

    Toronto, Ontario, Canada Jobijoba Full time

    Consultant commercial en RH F/H (Basé à Arras) Dépasser nos objectifs en faisant le bonheur de nos clients et candidats, Ça nous rend fier, et vous ? Si votre réponse à cette question est oui, devenez notre prochain consultant commercial en ressources humaines, au sein du Groupe Randstad, premier réseau national de recrutement 100% spécialisé par...

  • Animalier en ferme porcine

    2 weeks ago

    Toronto, Ontario, Canada F. Ménard Full time

    F. Ménard est à la recherche d'animaliers/animalières de ferme porcine pour sa ferme située au: 3603 Villeneuve Road à St-Isidore, Ontario, K0C 2B0 L'animalier prendra part à l'élevage de porcs, tout en respectant les standards de qualité de l'entreprise et ses règles de bien-être animal. Que fait-on comme tâches dans la ferme de façon...

  • Consultant Support Logiciel H/F

    2 weeks ago

    Toronto, Ontario, Canada Capgemini Full time

    We are seeking experienced Senior Engineers to join our software maintenance and support team. As a Senior Engineer, you will be responsible for providing maintenance and support for OSP 10 and Rel 7.7 software products. Your expertise in Corgi, Pacemaker for RHEL HA, Python, Git, Ansible, and Jenkins/Groovy will be crucial in ensuring the stability and...

  • Consultant support logiciel de gestion H/F

    2 weeks ago

    Toronto, Ontario, Canada CDW - Canada Full time

    The Consultant performs ongoing client support for complex technical performance issues and develops recommendations to ensure adherence to service level agreements and customer service excellence. The Consultant may specialize in a particular discipline and continues to develop a platform of technical expertise, acts as a Subject Matter Expert. In...

  • Consultant support logiciel de gestion H/F

    2 weeks ago

    Toronto, Ontario, Canada IAMConcepts Security Solutions Inc Full time

    IAMConcepts Security Solutions Inc. is a leading company in Cyber Security, specifically Enterprise Identity & Access Management (IAM) and Privileged Access Management (PAM). We are the preferred North American Identity and Access Management Service provider with over 100+ customers, leveraging the top tier strategic partners and vendors. We are now hiring...

  • Administrateur(-trice) de la paie

    2 weeks ago

    Toronto, Ontario, Canada Croix-Rouge Full time

    Tâches et responsabilités : Traiter la paie des employé(e)s à taux horaire et salarié(e)s toutes les deux semaines et de façon ponctuelle, le cas échéant. Traiter les feuilles de temps et les données importées pour le service de façon quotidienne et hebdomadaire. Répondre aux questions des employé(e)s, des gestionnaires et du personnel des...

  • Consultant support logiciel bancaire F/H

    2 weeks ago

    Toronto, Ontario, Canada CIBC Full time

    Job information Consultant Application Development from the Company CIBC , this latest Consultant Application Development job vacancy is located in the city Toronto, ON located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this Programmer field have been...

  • Architecte en Développement Microsoft H/F

    2 weeks ago

    Toronto, Ontario, Canada Tundra Technical Solutions Inc. Full time

    Le titulaire aura comme mandat, en tant qu'Architecte des processus SAP Ressources Humaines et Paie, d'effectuer l'analyse des besoins du secteur de l'entreprise et de diriger l'évolution des solutions informatiques SAP afin de rencontrer les besoins selon les orientations stratégiques données par la direction des systèmes d'information de notre client....

  • Consultant SAP H/F Consultant SAP H/F

    2 weeks ago

    Toronto, Ontario, Canada Apex Systems Full time

    SAP Functional Configurator (UDF/F&R) Apex Systems is a global IT services provider and our staffing practice has an opening for a SAP Functional Configurator Location: Canada – Fully Remote Duration : 6 Months Contract. Possibility of Extension or Conversion to fulltime. If you encounter any issues, please email your resume in Word format Ashley to and...

  • Manager qualité logiciel F/H

    2 weeks ago

    Toronto, Ontario, Canada Société Financière Manuvie Full time $92,190 - $171,210

    Nous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l'ensemble de nos...

  • Ingenieur Logiciel Fullstack H/F

    2 weeks ago

    Toronto, Ontario, Canada Société Financière Manuvie Full time $92,190 - $171,210

    Nous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l'ensemble de nos...

  • Consultant(e) Support F/H

    2 weeks ago

    Toronto, Ontario, Canada Six & Flow Ltd Full time

    We are a growth and inbound marketing agency working primarily in digital and CRM, with massive ambitions and very exciting plans moving forward. We help them grow. We don't just provide services, which is why it's important the clients are the right fit for us, and us for them. We are looking for a Growth Consultant (Marketing Consultant) who has a range of...

  • Consultant F/H

    2 weeks ago

    Toronto, Ontario, Canada InterEx Group Full time

    CONTRACT - D365 CE - HELP DESK CONSULTANT - REMOTE - 3 MONTHS Our client is supporting a large Dynamics 365 CRM programme which is being rolled out across the entire business in multiple entities across North America. My client is looking for a Senior D365 CE Helpdesk Consultant who specialises in D365 CE troubleshooting. ~Full Time ~ Fully Remote ~...

  • D365 F&o Functional Consultant

    2 weeks ago

    Toronto, Ontario, Canada Hitachi Solutions Ltd Full time

    Company DescriptionHitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a...

  • consultant support logiciel bancaire

    2 weeks ago

    Toronto, Ontario, Canada Canadian Imperial Bank of Commerce Full time

    Consultant, Application Operations and Support (Network Design and F5) page is loaded Sr. Consultant, Application Operations and Support (Network Design and F5) Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id We're building a relationship-oriented bank for the modern world. You'll be a key part of an innovative,...

  • Concepteur Développement H/F

    2 weeks ago

    Toronto, Ontario, Canada FLO EV Charging Full time

    We are seeking an energetic Concepteur(trice) principal(e) - Developpement logiciel - Embarqué to join our vibrant team at FLO EV Charging in Québec City, Quebec, Canada. Growing your career as a on_site Concepteur(trice) principal(e) - Developpement logiciel - Embarqué is an amazing opportunity to develop vital skills. If you are strong in innovation,...

  • Technical Location Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada H&M Full time

    Company DescriptionAt H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion.A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams...

  • Consultant formateur h/f

    2 weeks ago

    Toronto, Ontario, Canada Cyc Net Full time

    SNAP, which stands for Stop Now And Plan, is an evidence-based cognitive behavioural model that provides a framework for teaching children struggling with behaviour issues, and their parents, effective emotional regulation, self-control and problem-solving skills. The primary goal of SNAP is to help children to stop and think before they act, and keep them...

  • Consultant SAP H/F Consultant SAP H/F

    2 weeks ago

    Toronto, Ontario, Canada 2iSolutions Inc. Full time

    Our downtown Toronto based client is seeking a Senior SAP BASIS Consultant for 3 year contract position starting ASAP. This is a hybrid role with 2 days onsite downtown. The client is running a major program to implement SAP by modernizing legacy business processes. With a focus on business process transformation, the TTC will replace all major back-office...

  • Microsoft Dynamics 365 F&O Senior Finance Consultant

    2 weeks ago

    Toronto, Ontario, Canada BDO Canada LLP Full time

    Microsoft Dynamics 365 F&O Senior Finance Consultant page is loaded Microsoft Dynamics 365 F&O Senior Finance Consultant Apply locations Toronto - Bay St Calgary - 8th Ave SW Edmonton - 103 St Halifax - Mumford Rd Ottawa - Coventry Rd time type Full time posted on Posted 17 Days Ago job requisition id JR1607 Putting people first, every day BDO is a...