Personal Lines Account Assistant

1 week ago


Sarnia, Ontario, Canada HUB International Full time
Hi, we're HUB.

We are the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker.

We provide a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products, and services.


Becoming a part of HUB means that you thrive in an entrepreneurial and fast-paced team environment supported by over 17,000 professionals in 500 offices across North America.

You will be able to actively contribute to our track record of year-over-year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people.


We Are the Perfect Fit for You:
Are seeking a progressive work environment at a rapidly growing organization

Have a desire to help others protect their future

Have an entrepreneurial spirit and are challenged by the opportunity to grow the business

Are focused on learning and development to enhance your industry knowledge and expertise

Are a self-starter willing to invest time and energy to learn the technical aspects of our business

Believe in integrity and building success by developing relationships with others

About The Role

"We strive to provide exceptional customer service through friendly, knowledgeable and professional staff." We currently have an opening for an account associate, encompassing personal insurance retail.

What You'll Do

Underwrite and enter new business into Company systems

Process policy changes on company websites

Reception Back-up

Provide support to sales and service teams as required

Assist Account Executives regarding client premiums, account reconciliation, and other issues as they arise

Utilize our Epic broker management system to accurately input all client activity

Read, understand and address written work orders and contracts such as lease/finance agreements, mortgagee requirements, legislation, etc.

Other duties as assigned

What You'll Need for Success

Personal Insurance experience is considered an asset.

Newly RIBO licensed individual would be preferred but not mandatory

High school diploma required; post-secondary education in business

Excellent customer service skills, problem solving and communication skills (both verbal and written).

Strong organizational skills with ability to prioritize and work with a sense of urgency

A true team player who can work independently with mínimal supervision

Working knowledge of Insurance Company portals) and ARS is preferred

Skilled user of Microsoft, excel and PowerPoint

Why Choose HUB?

We're committed to you and your well-being with a variety of benefits such as:
Competitive compensation package including additional ways to earn income beyond the basics of base pay (referral incentive programs, bonus eligibility, etc.)

Lavish and flexible benefits options that cater to your individual needs with a company RRSP match

A commitment to your future via HUB-sponsored training, development & educational programs to enhance your industry knowledge and expertise, opportunities for tuition reimbursement

Reimbursement of license fees and professional membership dues

Perks and rebates on events, travel, and accommodations as well as discounted rates for personal home & auto insurance

Service is one of our founding values - not an abstract concept but a commitment.

We believe that no one deserves that commitment more than our employees, clients, and the communities in which we all live and work.

Each Regional HUB office chooses a local organization or cause and develops a project that will make a difference where it's needed, from fighting disease to working with families in need, to improving the lives of senior citizens and youth.

\#LI-hybrid

\#LI-AW

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel:
No Travel Required

Required Education:
Diploma

Hi, we're HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.


When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.


And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

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