Tour Guide

3 weeks ago

Whitehorse, Yukon, Canada Arctic Range Adventure Ltd. Full time

Work Term:
Permanent

  • Work Language: English
  • Hours: 35 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset

Asset languages:

  • Japanese
  • Spanish; Castilian

Work site environment:

  • Outdoors

Work setting:

  • Urban area
  • Rural area

Tasks:

  • Drive sightseeing or tour vehicle
  • Confirm transportation and accommodation reservations
  • Collect administration or entrance fees
  • Coordinate recreation activities
  • Describe points of interest
  • Resolve itinerary and other problems
  • Ensure and monitor luggage transfers
  • Attend to hotel, airport, train and other checkin and checkout procedures
  • Develop and deliver commentaries
  • Utilize microphones or other communication devices
  • Attend to international border crossings
  • Coordinate activities with local tour guides or leaders of performance groups
  • Provide information on tipping customs, currency exchange rates, metric conversion and other details
  • Sell souvenirs
  • Assist clients/guests with special needs
  • Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information
  • Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments

Certificates, licences, memberships, and courses:

  • First Aid Certificate
  • CPR Certificate

Type of guide:

  • Tour Director
  • Escorted group travel guide
  • Escorted individual travel guide
  • Stepon local guide
  • Meet and greet local guide
  • Onsite local guide
  • Driverguide, local
  • Walking tour guide

Tours focus:

  • Historical sites
  • Sightseeing
  • Bus tours
  • Walking tours

Number of tours guided:

  • 10 tours and +

Geographical areas of specialization:

  • Canada

Security and safety:

  • Driver's validity licence check
  • Driving record check (abstract)
  • Immunization records

Transportation/travel information:

  • Valid driver's licence
  • Willing to travel
  • Willing to travel
cross-border

  • Willing to travel
for extended periods

  • Willing to travel
overnight

  • Willing to travel
regularly

Work conditions and physical capabilities:

  • Fastpaced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Physically demanding
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Walking
  • Bending, crouching, kneeling

Personal suitability:

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player

Screening questions:

  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?

Green job:

  • Involves duties and responsibilities that lead to positive environmental outcomes

Financial benefits:

  • Gratuities

Long term benefits:

  • Group insurance benefits

Other benefits:

  • Learning/training paid by employer
  • Team building opportunities

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