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Business Systems
3 months ago
Business Systems & Integrations Manager
Adventure Canada is a dynamic leader in regenerative travel, specializing in expedition cruising, meaningful cultural connections, and conservation. We're looking to grow a team of people who are invested in these same values and business practices. At Adventure Canada, we consider our people our biggest asset. That's why you'll be treated as a team member, not just an employee. Together we create an informal, but professional atmosphere that is hard to find elsewhere.
This is an important time at Adventure Canada.
We are at the beginning of a journey to transform and scale our technology suite to better meet the needs of our customers, team members, and partners.
Having modern, versatile, easy-to-use business systems is critical to our mission to get more people on our expeditions.
If you are a Business Systems & Integration Manager who is passionate about travel and looking for an exciting new challenge in a growing business environment, we would love to hear from you.
Responsibilities:
- Oversee the development, maintenance, and enhancement of Adventure Canada's core business systems and their integrations. As part of this, developing and maintaining documentation on core systems will be essential.
- Troubleshoot and resolve any issues that arise with our systems and their integrations, working closely with the IT team and external partners to ensure a timely resolution.
- Collaborate with crossfunctional teams to enhance and optimize our online presence and user experience, and ensure our website integrates effectively with other systems and serves as a dynamic tool for Adventure Canada's growth.
- Keep up to date with the latest integration and automation technologies, and best practices, to propose new solutions to company executives where appropriate.
- Develop and maintain documentation related to integrations, including process manuals, templates, user guides and training materials.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong working knowledge of data structures and integration best practices.
- Knowledge of applicable data privacy laws.
- Experience with managing and executing technology implementation and integration projects, professional project management certification an asset.
- Strong knowledge of enterprise SaaS business systems like Salesforce, Resco, and other businessoriented software solutions.
- Proficient in system analysis, design, and implementation methodologies, including experience with API protocols and schemas.
- Excellent problemsolving and analytical skills, high attention to detail and the ability to work independently.
- Excellent written and verbal communication skills and energized by collaborating with a diverse group of stakeholders.
- Passion for Adventure Canada's mission.
Good to know:
Adventure Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments.
If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with Adventure Canada values and all applicable legislation.
